Agricultural Technology Service Specialist

1 week ago


Batavia, Illinois, United States Monroe Tractor Full time
Job Overview

Monroe Tractor is a reputable dealer of construction and agricultural machinery, boasting over 70 years of experience in the northeastern United States. With 18 locations across New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we are dedicated to delivering exceptional sales and support to our extensive customer base.

As a Precision Farming Service Technician, your primary role will involve the installation of advanced precision technology systems and providing comprehensive technical support post-sale.

Compensation: $20 - $25 per hour

Employee Benefits

  • Medical, Dental & Vision Insurance
  • 401K Plan with Matching Contributions
  • Competitive Paid Time Off Policy
  • Short and Long Term Disability Coverage
  • Family-owned and operated environment
  • Annual Performance Reviews
  • Generous Commission Structure

Required Qualifications

  • Familiarity with various correction signals utilized in Construction/Agriculture Technology Systems is preferred.
  • A minimum of 2 years of experience in related fields is preferred.
  • Strong organizational skills, effective time management, and the ability to handle multiple tasks simultaneously.
  • Proficient in resolving customer conflicts effectively and efficiently.
  • Ability to communicate objectives and feedback while managing through influence.
  • Proven capability to thrive in a fast-paced, dynamic environment.
  • Ability to cultivate strong business relationships.
  • Demonstrated negotiation and closing skills.
  • Ability to manage confidential and sensitive information with discretion.
  • Strong computer proficiency, particularly with Microsoft Office.
  • Clean driving record; background and drug testing are mandatory.

Key Responsibilities

  • Deliver engaging and educational demonstration experiences that align with Monroe Tractor's core values.
  • Assist both new and existing customers as a precision product expert in the field.
  • Ensure a top-notch machine delivery experience, welcoming customers to the Monroe Tractor family.
  • Be resourceful and inquisitive, seeking customer-centric solutions to challenges.
  • Engage with customers to understand their individual needs and how to meet them effectively.
  • Coordinate and conduct training sessions on Construction Technology Systems for staff and software training for customers.
  • Collaborate with stores and manufacturers to address issues related to Construction Technology Systems.
  • Provide technical service and installation of systems on vehicles and equipment.
  • Test drive vehicles to confirm operational efficiency.
  • Participate in training sessions and stay updated on factory technical bulletins.
  • Complete necessary service and repairs to ensure optimal machine performance for customers.
  • Aim to meet production objectives set by management.
  • Perform any additional duties as assigned by service or branch management.

We are committed to equal opportunity employment and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws.

Compensation is based on the applicant's experience relevant to the position.



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