Service Team Member
2 months ago
We are seeking a dedicated Customer Support Specialist to provide exceptional service to our valued clients. This role involves a range of responsibilities aimed at ensuring customer satisfaction. Below are the key duties associated with this position:
- Engage directly with customers through various channels including phone, online, and face-to-face interactions.
- Familiarize yourself with our menu offerings to assist customers effectively.
- Address customer inquiries and resolve any issues that may arise.
- Maintain a friendly demeanor, greeting customers warmly whether on the phone or in person.
- Prepare and serve quality food items to our customers.
- Ensure the cleanliness and organization of the front area of the establishment.
Training: You will receive comprehensive on-the-job training to help you succeed in your role.
Communication Skills: Effective communication with customers and team members is essential for processing orders accurately, both online and in person. A clear and friendly speaking voice is required.
Essential Functions/Skills: Candidates should be proficient in basic math for handling transactions. Strong verbal, written, and telephone communication skills are necessary for managing orders efficiently. Good hand-eye coordination is important for accurate and swift order taking, whether via keyboard or touchscreen.
Are you:
- Personable and well-groomed?
- Enthusiastic and outgoing?
- Dependable and punctual?
- Responsible and prompt?
- A quick learner who is self-motivated?
Additional Information: All personal information will be handled confidentially in accordance with EEO guidelines.
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