Service Team Member

2 months ago


Batavia, Illinois, United States Domino's Franchise Full time
Join Our Team as a Customer Support Specialist

We are seeking a dedicated Customer Support Specialist to provide exceptional service to our valued clients. This role involves a range of responsibilities aimed at ensuring customer satisfaction. Below are the key duties associated with this position:

  • Engage directly with customers through various channels including phone, online, and face-to-face interactions.
  • Familiarize yourself with our menu offerings to assist customers effectively.
  • Address customer inquiries and resolve any issues that may arise.
  • Maintain a friendly demeanor, greeting customers warmly whether on the phone or in person.
  • Prepare and serve quality food items to our customers.
  • Ensure the cleanliness and organization of the front area of the establishment.

Training: You will receive comprehensive on-the-job training to help you succeed in your role.

Communication Skills: Effective communication with customers and team members is essential for processing orders accurately, both online and in person. A clear and friendly speaking voice is required.

Essential Functions/Skills: Candidates should be proficient in basic math for handling transactions. Strong verbal, written, and telephone communication skills are necessary for managing orders efficiently. Good hand-eye coordination is important for accurate and swift order taking, whether via keyboard or touchscreen.

Are you:

  • Personable and well-groomed?
  • Enthusiastic and outgoing?
  • Dependable and punctual?
  • Responsible and prompt?
  • A quick learner who is self-motivated?

Additional Information: All personal information will be handled confidentially in accordance with EEO guidelines.


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