Customer Support Specialist
2 months ago
We are looking for a dedicated Customer Support Specialist to provide exceptional service to our valued customers. Below are the key responsibilities associated with this role:
- Engage directly with customers through various channels including phone, online, and face-to-face interactions.
- Familiarize yourself with our menu to assist customers effectively.
- Address and resolve customer inquiries and issues promptly.
- Always welcome customers with a friendly demeanor, whether on the phone or in person.
- Prepare and serve high-quality food items to our customers.
- Maintain a clean and organized front area of the store.
Training: You will receive comprehensive on-the-job training to help you succeed in your position.
Communication Skills: Effective communication with customers and team members is essential for accurately processing orders both online and in person using our intuitive computer system. A clear and pleasant speaking voice is required.
Essential Functions/Skills: Proficiency in basic math and handling cash transactions is necessary. Strong verbal, written, and telephone communication skills are vital for managing orders efficiently. Good hand-eye coordination is important for quick and accurate order entry.
Are you:
- Personable and well-groomed?
- Energetic and outgoing?
- Reliable and punctual?
- Responsible and prompt?
- A quick learner who is self-motivated?
Additional Information: All personal information will be treated confidentially in accordance with EEO guidelines.
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