Resource Management Operations Specialist
1 week ago
Exciting Long-Term Contract Opportunity
Motion Recruitment is seeking a Workforce Operations Lead to join a prestigious Financial Services Company. This role offers a hybrid work environment and the chance to collaborate with some of the brightest minds in the industry.
This long-term contract position includes a competitive benefits package. Our client has a rich history of over 150 years and is committed to innovation in the digital era. If you are looking to work for a renowned organization that prioritizes customer satisfaction and financial success, this opportunity is for you.
Contract Duration: Initial term of 18 months with potential for extensions or conversion.
Key Responsibilities:
- Lead the end-to-end process for resource and workforce planning, including requisition approvals, attrition tracking, emotional intelligence assessments, and workforce metrics.
- Serve as the primary liaison between our department and central process teams, as well as managers and business services leads.
- Consult on complex initiatives that have a broad impact and require large-scale planning for Technology Business Services.
- Analyze and address multifaceted challenges within Technology Business Services that necessitate a thorough evaluation of various factors.
- Collaborate strategically with client personnel to ensure compliance with policies and procedures while meeting deliverables.
Required Skills & Experience:
- A minimum of 5 years of experience in Information Technology supporting Business Services, or equivalent experience through work, consulting, training, military service, or education.
- Experience in technology workforce and resource management.
- Proficiency in process management, including the ability to model process flows and drive integration and improvement.
- Advanced skills in Excel.
- Strong communication and presentation skills, with a focus on senior-level engagement.
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