Hospitality Operations Leader

2 weeks ago


Charlotte, North Carolina, United States HC-Resource Full time
Position: Hospitality Operations Leader

HC-Resource is on the lookout for skilled and enthusiastic Hospitality Operations Leaders. Our establishment is recognized for its outstanding culinary offerings, extensive beverage selection, and superior customer service.

If you have a passion for delivering unforgettable dining experiences and possess a strong background in the hospitality sector, we encourage you to consider this opportunity.

Core Responsibilities:

  • Recruit, train, and nurture a talented team focused on delivering exceptional service
  • Oversee inventory management to ensure availability and timely turnover
  • Implement leading training initiatives
  • Facilitate effective employee relations through transparent communication
  • Ensure operational standards align with company expectations
  • Review financial statements and manage expenditures within budget constraints
  • Uphold a professional demeanor with both staff and patrons
  • Deliver outstanding customer service and manage shifts effectively

Qualifications:

  • Proven leadership experience in high-volume dining establishments
  • Able to inspire and develop a high-performing team
  • Dedication to superior customer service
  • Foster a positive and secure environment for both staff and guests
  • Achieve and surpass sales, cost, quality, and cleanliness objectives
  • Ensure the safety and security of staff, guests, and resources
  • Possess strong and constructive communication skills


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