Resource Management Operations Supervisor

1 week ago


Charlotte, North Carolina, United States Innova Solutions Full time

Innova Solutions is currently seeking a Workforce Operations Lead.


Position: Workforce Operations Lead

Employment Type: Fulltime/Contract on W2.

Location: Charlotte, NC - Hybrid (3 days in-office/2 days remote)

Contract Duration: 19+ Months

Key Responsibilities:

  • Oversee the comprehensive resource planning process, which includes requisition approvals, workforce distribution, attrition monitoring, employee engagement tracking, workforce analytics, and operational hygiene.
  • Act as the main point of contact between the department and central process teams.
  • Design process workflows, promote process integration, and enhance operational efficiency.
  • Establish and implement best practices for resource management to align with the strategic objectives of the organization.
  • Serve as the primary contact for managers and Business Services Leads (BSLs) regarding workforce and resource management issues.
  • Deliver insights and strategic recommendations to senior management based on workforce analytics and performance metrics.

Qualifications:

  • Experience in Technology Workforce/Resource Management
  • Proficient in Process Management
  • Advanced skills in Excel
  • Strong Communication and Presentation abilities
  • Demonstrated Leadership experience

Interested candidates are encouraged to APPLY NOW for immediate consideration. We are actively interviewing to fill this and other similar roles. If this position does not align with your career goals, we offer a referral bonus program for successful placements made through referrals, subject to program guidelines.

Compensation and Benefits:

Pay Range: Between $50 - $55 per hour
*The pay range offered to a successful candidate will depend on various factors, including education, work experience, job location, specific duties, certifications, etc.

Benefits: Innova Solutions provides benefits (based on eligibility) that include: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health Savings Account (HSA), Flexible Spending Account (FSA), Life Insurance, Pet Insurance, Short-term and Long-term Disability, Accident & Critical Illness coverage, Pre-paid legal & ID theft protection, Sick leave, and other types of paid leave as required by law, Employee Assistance Program (EAP).

About Innova Solutions: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals globally and reports an annual revenue nearing $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we provide strategic technology and business transformation solutions to our clients, enabling them to excel in their respective fields.

Recent Recognitions:

  • Ranked as one of the Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022)
  • Recipient of the ClearlyRated Client Diamond Award (2020)
  • One of the Largest Certified MBE Companies in the NMSDC Network (2022)
  • Advanced Tier Services partner with AWS and Gold with Microsoft

Innova Solutions is an Equal Opportunity Employer and prohibits any form of unlawful discrimination and harassment. We are committed to providing a work environment free from discrimination and harassment based on race, color, religion, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by law.



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