Bilingual Customer Engagement Specialist

2 weeks ago


Charlotte, North Carolina, United States AppleOne Full time
Job Overview

We are looking for a dedicated and enthusiastic Bilingual Customer Engagement Specialist to join our dynamic team. This role is essential for fostering relationships with our diverse clientele.


Location:
Charlotte, NC

Compensation:
$17 per hour

Employment Type:
Full-time

Position Overview:

The successful candidate will be proficient in both Spanish and English, demonstrating a strong commitment to sales and exceptional customer service.

In this position, you will interact with customers, identify their requirements, and offer tailored solutions that align with their expectations.


Key Responsibilities:
  • Communicate effectively with customers in both Spanish and English, ensuring outstanding service and assistance.
  • Assess customer needs and suggest suitable products or services.
  • Establish and nurture strong connections with both new and existing clients.
  • Achieve or surpass sales objectives by clearly conveying the benefits of our offerings.
  • Address customer inquiries and resolve issues promptly and professionally.
  • Keep precise records of customer interactions and sales efforts.
  • Work collaboratively with the sales team to devise and execute effective sales strategies.

Qualifications:
  • Bilingual proficiency in Spanish and English is mandatory.
  • Prior experience in sales or customer service is advantageous.
  • Excellent communication and interpersonal abilities.
  • Capability to work independently as well as part of a team.
  • Results-driven with a strong desire to meet and exceed sales goals.
  • Familiarity with Microsoft Office Suite and CRM software is beneficial.
  • A high school diploma or equivalent; additional training in sales is a plus.

Benefits:
  • Competitive hourly wage of $17
  • Comprehensive benefits package, including health, dental, and vision coverage
  • Paid time off and holidays
  • Opportunities for professional growth and development
  • A supportive and collaborative team atmosphere

Application Process:

If you are a bilingual professional with a strong interest in sales and customer service, we encourage you to submit your resume detailing your qualifications and experience.



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