Customer Support Specialist
1 week ago
Long Home Products, a leader in the Home Improvement sector since 1945, is looking for a dedicated Contact Center Agent with a background in sales to enhance our dynamic team.
Compensation:
Starting at $16.50 per hour plus performance-based incentives.
Benefits:
- Comprehensive Medical and Dental Insurance
- 401(k) retirement savings plan with company matching
- Paid vacation and holidays
Work Environment:
This is a full-time, in-office role with no remote work options available.
Key Responsibilities:
The Contact Center Agent will engage with potential and existing customers, utilizing effective sales techniques to promote our diverse range of products, including roofing, windows, doors, and baths.
Agents will employ tailored sales scripts to address the specific needs and interests of customers, encouraging them to make purchases.
This role is essential in assisting customers in realizing their home improvement aspirations.
What We Provide:
- Competitive salary and commission opportunities
- Extensive training and continuous professional development
- Health benefits and 401(k) matching
- Career advancement opportunities within the organization
Qualifications:
- Prior experience in sales or customer service is advantageous
- Excellent communication and interpersonal abilities
- Familiarity with CRM systems and Salesforce is a plus
- Capability to thrive in a fast-paced, target-oriented environment
If you are enthusiastic about aiding homeowners in achieving their home improvement goals and possess the ambition to excel in a sales capacity, we encourage you to consider this opportunity.
Long Home Products is an Equal Opportunity Employer, welcoming all qualified applicants regardless of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classification protected by law.
Both full-time and part-time positions are available, with Medical, Dental, and Vision benefits for full-time employees.
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