Facilities Coordinator
2 weeks ago
JOB OVERVIEW
At AAA Northern California, Nevada & Utah, we embody our club's vision, mission, values, and supporting pillars, which we refer to as "Our House." These elements serve as the cornerstone of our operations.
Benefits:
We offer a comprehensive benefits package that includes Medical, Dental, Vision, a wellness program, and more.
- Paid Holidays
- Tuition Reimbursement Program
Key Details:
We provide a competitive hourly wage plus commission opportunities. Our Team Members are dedicated to delivering exceptional service and assisting our Members in navigating life's challenges. Facilities Coordinators should possess a strong customer service orientation, active listening skills to identify and address Member needs, and the ability to become knowledgeable about various product lines and services while mastering custom software applications.
Essential Qualifications:
Candidates must demonstrate proficiency with AAA products and services, adhering to operational standards and compliance requirements, including but not limited to:
- Travel Assistance: Knowledge of travel-related services.
- Sales Skills: Ability to listen actively, think critically, communicate effectively, and possess emotional intelligence.
- Technical Proficiency: Familiarity with multiple computer systems and applications, along with a strong understanding of AAA's offerings and operations.
- Operational Excellence: Capability to implement processes and standard operating procedures, ensuring efficiency and effectiveness; 1-3 years of relevant experience in sales or customer service roles is preferred.
- Effective Communication: Ability to convey information clearly and engage audiences to enhance understanding and retention.
- Team Collaboration: Foster quality relationships with colleagues, leaders, and internal partners; this role primarily involves office work, with approximately 98% of time spent using a video display terminal.
- Travel Requirements: May require travel by car, plane, or other means for business meetings or conferences.
- Flexibility: Must be adaptable to varying work shifts and available to work weekends.
Compensation is competitive, with most employees earning between $270 - $3,500 annually in performance-based incentives.
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