Medical Transport Coordinator

7 days ago


Richmond, Virginia, United States Ali Medical Transport Full time
Job Summary

Ali Medical Transport is a leading provider of non-emergency medical transportation services in the central region of Virginia. We are seeking a highly skilled and experienced Dispatcher/Logistics Coordinator to join our team.

Key Responsibilities
  • Develop and implement efficient routes and dispatch drivers to maximize multiloading and minimize transportation costs.
  • Communicate effectively with insurance providers, facilities, and clients to ensure seamless trip coordination and resolve any issues that may arise.
  • Serve as the primary point of contact for drivers and clients, providing exceptional customer service and support.
  • Plan and organize daily trip manifests, ensuring that all necessary information is accurate and up-to-date.
  • Collaborate with the team to delegate office responsibilities and ensure seamless day-to-day operations.
  • Perform cross-training and other duties as assigned to support the growth and success of the company.
Requirements
  • Proven experience in dispatching and logistics, with a strong understanding of transportation operations.
  • Ability to manage multiple variables and factors, considering outcomes such as van type, driver availability, driving time, and time off.
  • Excellent digital, phone, and written communication skills, with the ability to handle high-volume calls and correspondence.
  • Intimate knowledge of the Richmond metro area, including zip codes, streets, and regions.
  • Strong prioritization and time management skills, with the ability to manage competing priorities and high-stress workload.
Work Environment
  • Full-time position, Monday to Friday, with the potential to work weekends.
  • 5:30am to 4pm work hours, with the ability to work until the final trip is dispatched.
  • On-site work location.
Compensation

$70,000.00 per year, plus profit sharing opportunities.



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