Medical Transport Dispatcher and Router
7 days ago
We are seeking a highly skilled and experienced Dispatcher/Logistics Coordinator to join our team at Ali Medical Transport. As a key member of our operations team, you will be responsible for overseeing the logistics of our non-emergency medical transportation services, ensuring efficient and effective dispatching of drivers and vehicles.
Key Responsibilities- Dispatch drivers and vehicles to medical appointments and other destinations, maximizing multiloading and efficiency
- Communicate with insurance providers, facilities, and clients to accept, reject, and acknowledge cancelled trips
- Act as the main point of contact for drivers and clients, providing excellent customer service and support
- Plan and organize daily trip manifests, ensuring accurate and timely scheduling
- Assist and delegate office responsibilities with the team, ensuring seamless operations
- Previous experience in dispatching and logistics, with a strong understanding of transportation operations
- Ability to manage variables and factors while considering outcomes, such as type of vehicle, number of drivers, driving time, and time off
- Strong digital, phone, and written communication skills, with the ability to handle high-volume calls and correspondence
- Intimate knowledge of the Richmond metro area, including zip codes, streets, and regions
- Effective at managing competing priorities and high-stress workload
- Monday to Friday, 5:30am to 4pm, with potential to work weekends
- Work until final trip is dispatched
$70,000.00 per year + Profit Sharing
Work LocationIn person
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