Medical Referral Coordinator

6 days ago


Richmond, Virginia, United States LifeLong Medical Care Full time
Job Title: Referrals Coordinator

LifeLong Medical Care is seeking a highly organized and detail-oriented Referrals Coordinator to join our team. As a Referrals Coordinator, you will play a critical role in ensuring seamless patient care by coordinating referrals, follow-ups, and data entry.

Responsibilities:
  • Receive and process referral requests from providers, communicating with them as needed to clarify.
  • Request urgent appointments as necessary.
  • Verify current insurance information and contact HMOs, PPOs, Medi-Cal/Medicare, or other special funding sources to obtain authorizations for reimbursement of services.
  • Follow up on all referrals and maintain accurate tracking in Epic and i2i.
  • Coordinate efforts with Health Information Technicians to ensure medical report information is received and placed in the chart.
  • Perform other duties as assigned by the Supervisor.
Requirements:
  • High school diploma or GED.
  • One year of administrative experience in a medical or human services setting.
  • Experience with electronic health records.
  • Proficient in Microsoft Office Word, Excel, Outlook, and Internet, with the ability to type 40 wpm.
Preferred Qualifications:
  • College degree in a related field.
  • Community or Public Health experience.
  • EPIC experience.
  • Knowledge of medical terminology.
  • Knowledge of Medi-Cal and Private HMO Insurance plans.
  • Bilingual English/Spanish.

LifeLong Medical Care is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, including medical, dental, vision, and generous leave benefits.


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