Salesforce Business Analyst

2 weeks ago


Austin, Texas, United States Capgemini Government Solutions Full time
Job Title: Salesforce Business Analyst

Capgemini Government Solutions is seeking a highly motivated Salesforce Business Analyst to support our government clients. The successful candidate will be responsible for providing client requirements and development support via direct client interaction across a broad range of Salesforce applications.

Key Responsibilities:
  • Capture, evaluate, and groom business requirements to create clear business process and workflow, user stories, and solution deliverables.
  • Provide quality user experience with professional demeanor and excellent communication skills.
  • Gather, synthesize, and define business requirements and convert requirements to code.
  • Work collaboratively in an agile environment to design solutions for government clients, including collaboration with developers.
Requirements:
  • U.S. Citizenship is required.
  • Eligible to obtain and maintain Government Security Clearance.
  • Bachelor's Degree in computer science or related field.
  • 1+ years of experience in a related field as a business analyst or any IT-related experience.
  • Minimum of 1 year of Salesforce experience.
  • Salesforce Business Analyst, Administrator, or Advanced Administrator Certifications.
  • Declarative customization including the creation of Flow, Process Builder, Approval Processes, Validation Rules, Workflow rules, Reports, and Dashboards.
  • Excellent verbal and written communication skills (including presentation development).
  • Excellent problem-solving and collaborative skills.
  • Must be able to handle multiple tasks in a team-based environment.
  • Strong communication and team building skills.
Nice to Have:
  • Experience working in a team-based delivery environment, preferable in agile scrum teams.
  • Experience working with sandbox and production environments.
  • Experience collaborating with business stakeholders.
  • Experience working on Salesforce implementation through the full Software Development Lifecycle (SDLC) using Agile.
  • Demonstrate adherence to all the Salesforce.com best practices.
Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

  • Flexible work
  • Healthcare including dental, vision, mental health, and well-being programs
  • Financial well-being programs such as 401(k) and Employee Share Ownership Plan
  • Paid time off and paid holidays
  • Paid parental leave
  • Family building benefits like adoption assistance, surrogacy, and cryopreservation
  • Social well-being benefits like subsidized back-up child/elder care and tutoring
  • Mentoring, coaching, and learning programs
  • Employee Resource Groups
  • Disaster Relief


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