Senior Business Analyst

16 hours ago


Austin, Texas, United States Saxon Global Full time
Business Analyst Role at Saxon Global

The Business Analyst position at Saxon Global works on multiple projects that support the mission of improving outcomes for students.

This position performs advanced, senior-level business analysis work, serving as the conduit between the program/customer community and the software development team.

The Business Analyst will support the implementation of the agency CRM project, involved at some level throughout the entire software development life cycle.

Key Responsibilities:
  • Eliciting requirements from interviews with customers and creating well-written system requirements documents
  • Software Development Life Cycle (SDLC)
  • Business process re-engineering and software process flow improvement
  • Development of user stories and use cases that conform to business analysis best practices
  • Designing mockups and/or wireframes that conform to UX best practices
  • Eliciting and documenting requirements for enterprise-level CRM project(s)
Requirements:
  • Strong writing and organization skills
  • Strong communication and facilitation skills
  • Prior experience with CRM tool(s) such as SalesForce, Dynamics 365, etc.
  • Demonstrated work experience with the Modern Requirements tool
  • Demonstrated work experience with Atlassian Jira


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