Senior Business Analyst
4 weeks ago
Job Summary
The Senior Business Analyst position at Saxon Global works on multiple projects that support the mission of improving outcomes for students.
This role performs advanced, senior-level business analysis work, serving as the conduit between the program/customer community and the software development team.
The Business Analyst will support the implementation of the agency CRM project, involved at some level throughout the entire software development life cycle.
Key Responsibilities
- Eliciting requirements from interviews with customers and creating well-written system requirements documents
- Software Development Life Cycle (SDLC)
- Business process re-engineering and software process flow improvement
- Development of user stories and use cases that conform to business analysis best practices
- Designing mockups and/or wireframes that conform to UX best practices
- Eliciting and documenting requirements for enterprise-level CRM project(s)
- Strong writing and organization skills
- Strong communication and facilitation skills
Requirements
- Prior experience with CRM tool(s) such as SalesForce, Dynamics 365, etc.
- Demonstrated work experience with the Modern Requirements tool
- Demonstrated work experience with Atlassian Jira
- Prior experience or familiarity with TEA applications and programs
Additional Information
This position requires a strong understanding of business analysis principles and practices, as well as excellent communication and facilitation skills.
The ideal candidate will have prior experience with CRM tools and software development life cycles.
Saxon Global is an equal opportunity employer and welcomes applications from diverse candidates.
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