GTM Systems Business Analyst

2 days ago


Austin, Texas, United States Couchbase Full time
About the Role

Couchbase is seeking a highly skilled GTM Systems Business Analyst to join our team. As a key member of our Salesforce team, you will be responsible for managing, configuring, and supporting our Salesforce environment.

Key Responsibilities
  • Manage user accounts, profiles, roles, and permissions to ensure data security and access control.
  • Configure and maintain Salesforce features, including custom objects, fields, and page layouts.
  • Gather and document business requirements, translating them into effective GTM solutions.
  • Develop and maintain process automation to streamline business operations and improve efficiency.
  • Perform quality assurance testing on Salesforce configurations and customizations to ensure they meet business needs and maintain system integrity.
  • Conduct user training and create documentation to promote best practices and increase user adoption.
Requirements
  • 3+ years of experience as a Salesforce Administrator (Salesforce Advanced Administrator certification is a plus).
  • Strong knowledge of Salesforce best practices, including security, data management, and automation tools.
  • Experience with user management, profiles, roles, territories, permission sets, creating and customizing reports and dashboards in go-to-market tools.
  • Excellent communication skills, with the ability to gather business requirements and translate them into technical solutions.
  • Strong problem-solving skills, particularly in user support and troubleshooting.
  • Experience in quality assurance, including testing Salesforce and CPQ configurations and customizations to ensure they meet business requirements.
About Couchbase

Couchbase is a leading provider of cloud database platforms that enable developers to build modern, scalable, and secure applications. Our mission is to simplify how developers and architects develop, deploy, and consume modern applications wherever they are.

We offer a competitive total rewards package, including a generous time-off program, wellness benefits, financial planning, career growth opportunities, and fun perks. Join our team and be part of a greater change in the database industry.



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