Salesforce Implementation Specialist

5 days ago


Austin, Texas, United States EBQ Full time
Job Summary

This role will be responsible for providing expert-level support and training to clients on Salesforce.com. The ideal candidate will have a strong understanding of Salesforce best practices and data architecture, as well as excellent communication and organizational skills.

Key Responsibilities
  • Develop and implement Salesforce configurations to meet client business requirements
  • Provide training and support to clients on Salesforce usage and best practices
  • Collaborate with clients to understand their unique business needs and develop customized Salesforce solutions
  • Stay up-to-date with new Salesforce features and functionality to provide recommendations for process improvements
  • Manage and maintain Salesforce configurations, including custom fields, objects, and integrations
  • Develop and maintain relationships with clients to ensure their Salesforce needs are met
Requirements
  • Highly motivated and disciplined self-starter with excellent oral and written communication skills
  • Understanding of Salesforce best practices and data architecture
  • Salesforce Administrator Certification
  • 1-2 years of Salesforce experience as an end-user or 6 months of experience as a Salesforce admin
  • Strong customer service and organizational skills
  • Understanding of Agile and Scrum methodologies
  • Working proficiency with Microsoft Excel
  • Process-oriented
  • High attention to detail
Desirable Skills
  • Online screen sharing tools such as RingCentral Meetings, WebEx, GoToMeeting, or Join.Me
  • Knowledge of SQL or SOQL
  • Additional preferred Salesforce certifications: Advanced Administrator, Platform App Builder, Business Analyst, Sales Cloud Consultant, Service Cloud Consultant, Nonprofit Cloud Consultant, Experience Cloud Consultant, Marketing Cloud Consultant, or CPQ Specialist
  • Business analyst and/or sales experience
  • Experience working with both SMB and Enterprise organizations
  • Experience working with Non-Profit organizations
  • Understand or experience in release management and software development lifecycle
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Must be able to lift 15 pounds at times.

EBQ is an equal opportunity employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other legally protected status.

We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development. No visa sponsorship is available for this position.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 512-292-1110 for assistance.



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