Cloud Database Systems Business Analyst

1 week ago


Austin, Texas, United States Couchbase Full time
About the Role

Couchbase is seeking a highly skilled Cloud Database Systems Business Analyst to join our team. As a key member of our Go-To-Market (GTM) team, you will be responsible for managing, configuring, and supporting our Salesforce environment.

Key Responsibilities
  • Manage user accounts, profiles, roles, and permissions to ensure data security and access control.
  • Develop and maintain process automation to streamline business operations and improve efficiency.
  • Perform quality assurance testing on Salesforce configurations and customizations to ensure they meet business needs and maintain system integrity.
  • Conduct user training and create documentation to promote best practices and increase user adoption.
Requirements
  • 3+ years of experience as a Salesforce Administrator (Salesforce Advanced Administrator certification is a plus)
  • Strong knowledge of Salesforce best practices, including security, data management, and automation tools.
  • Experience with user management, profiles, roles, territories, permission sets, creating and customizing reports and dashboards in go-to-market tools
  • Excellent communication skills, with the ability to gather business requirements and translate them into technical solutions.
  • Strong problem-solving skills, particularly in user support and troubleshooting.
Why Couchbase?

Couchbase is a leader in the cloud database market, and we're committed to simplifying how developers and architects develop, deploy, and consume modern applications. Our cloud database platform, Capella, allows organizations to quickly build applications that deliver premium experiences to their customers - all with best-in-class price performance.

We're proud to be a part of the Best Places to Work Award for the Bay Area and the UK. Our total rewards approach to benefits recognizes the value you create here, so that you in turn may best serve yourself and your family.



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