Shopper Insights Director
1 day ago
Unlock the Power of Customer Insights
Dunnhumby is a leading technology company that uses big data, deep expertise, and AI-driven platforms to decode the 21st-century human experience. We're seeking a Shopper Insights Client Director to join our Walmart team in Bentonville, USA.
Your Role
- As a trusted advisor, you'll work side-by-side with our retail and CPG clients to ensure their success.
- You'll own and develop a client plan that delivers recognizable value, client satisfaction, and return on investment.
- You'll collaborate with Walmart Merchants and their market-leading CPG partners to place the customer at the heart of their decision-making.
What We Expect from You
- Mobility to be based in Bentonville.
- Client-facing or stakeholder management experience.
- Knowledge of customer insights and a consultative approach to selling.
- Experience with the SHOP/Shelf Review, Category management: assortment analytics, customer insight analytics.
- Accountable for all categories and CPGs within the business unit.
- Support client leads across SBU categories.
- Responsible for team management, strategy, structure, and recruitment.
- Team career development plans and performance reviews.
- Commercial responsibility and strategic initiative identification across SBU.
- Identify new revenue streams.
- Own Senior-level CPG & Merchandising relationships.
- Own DV account director relationships.
What You Can Expect from Us
We offer a comprehensive rewards package, flexible working hours, and thoughtful perks like your birthday off. You'll also benefit from an investment in cutting-edge technology and a nimble, small-business feel that gives you the freedom to play, experiment, and learn.
We value and respect difference and are committed to building an inclusive culture. We believe that you'll do your best at work if you have a work-life balance. Some roles lend themselves to flexible options more than others, so if this is important to you, please raise it with your recruiter.
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