Casino Services Representative
6 days ago
Harrah's Cherokee Casino Resort is seeking a highly motivated and customer-focused Casino Services Representative to join our team. As a key member of our casino operations, you will be responsible for providing exceptional guest service, promoting our casino programs and services, and ensuring a seamless experience for our patrons.
Key Responsibilities:- Provide exceptional guest service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Promote our casino programs and services, including the Caesars Rewards program, to guests and patrons.
- Assist with the execution of casino promotions and special events, including setup and teardown of events.
- Work closely with other departments, including marketing and operations, to ensure a seamless guest experience.
- Maintain accurate records and reports, including motorcoach reports and customer information.
- Perform other duties as assigned to support the success of our casino operations.
- High school diploma or equivalent required.
- Previous customer service experience preferred.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Excellent communication and interpersonal skills.
- Ability to work a flexible schedule, including weekends and holidays.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.
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Casino Server
3 weeks ago
Cherokee, North Carolina, United States Harrah's Cherokee Casino Resort Full timeJob SummaryWe are seeking a highly skilled and customer-focused Casino Server to join our team at Harrah's Cherokee Casino Resort. As a key member of our beverage service team, you will be responsible for providing exceptional service to our guests, ensuring a memorable and enjoyable experience for all.Key ResponsibilitiesProvide Fast and Friendly Service:...
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Guest Service Ambassador
2 weeks ago
Cherokee, North Carolina, United States Harrah's Cherokee Casino Resort Full time{"Job Title": "Guest Service Representative", "Job Summary": "Assist in the execution of casino promotions and special events in various locations and entertainment performances in the Cherokee Events Center.", "Key Responsibilities": ["Set up chair and row numbering per floor plan", "Remove all numbering from pavilion seats after shows", "Greet guests in a...
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Beverage Service Attendant
4 weeks ago
Cherokee, North Carolina, United States Harrah's Cherokee Casino Resort Full timeJob OverviewPosition Title: Casino Cocktail Server Department: Beverage Grade/FLSA Status: H5-Non-Exempt Badge Type/Color: KeyBlue Reports To: Beverage Supervisor Job Summary:As a Casino Cocktail Server, you will be tasked with delivering prompt, friendly, and professional beverage service to our guests. Your role is essential in creating an enjoyable...
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Beverage Service Attendant
4 weeks ago
Cherokee, North Carolina, United States Harrah's Cherokee Casino Resort Full timeJob OverviewPosition Title: Casino Cocktail Server Department: Beverage Grade/FLSA Status: H5-Non-Exempt Badge Type/Color: KeyBlue Reports To: Beverage Supervisor Job Summary:As a Casino Cocktail Server, you will be responsible for delivering prompt, friendly, and professional beverage service to our guests. Your role is essential in creating an enjoyable...
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Beverage Service Specialist
4 weeks ago
Cherokee, North Carolina, United States Harrah's Cherokee Casino Resort Full timeJob OverviewPosition: Beverage Service SpecialistDepartment: Beverage ServicesClassification: Level 8 - Non-ExemptReporting To: Beverage Supervisor, D/R Beverage CoordinatorPurpose:To elevate the guest experience by fostering a lively and welcoming environment. Aim to provide prompt, friendly, and efficient beverage service.Key Duties:Embrace the business...
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Beverage Service Attendant
4 weeks ago
Cherokee, North Carolina, United States Harrah's Cherokee Casino Resort Full timeJob OverviewPosition Title: Casino Cocktail Server Department: Beverage Grade/FLSA Status: H5-Non-Exempt Badge Type/Color: KeyBlue Reports To: Beverage Supervisor Job Summary:As a Casino Cocktail Server, you will be responsible for delivering prompt, friendly, and professional beverage service to all guests. Your role is crucial in creating an enjoyable...
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Beverage Service Attendant
4 weeks ago
Cherokee, North Carolina, United States Harrah's Cherokee Casino Resort Full timeJob OverviewPosition Title: Casino Cocktail Server Department: Beverage Grade/FLSA Status: H5-Non-Exempt Badge Type/Color: KeyBlue Reports To: Beverage Supervisor Job Summary:As a Casino Cocktail Server, you will be responsible for delivering prompt, friendly, and courteous beverage service to all guests. Your role is crucial in creating an enjoyable...
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Beverage Service Attendant
4 weeks ago
Cherokee, North Carolina, United States Harrah's Cherokee Casino Resort Full timeJob OverviewPosition Title: Casino Cocktail Server Department: Beverage Grade/FLSA Status: H5-Non-Exempt Badge Type/Color: KeyBlue Reports To: Beverage Supervisor Job Summary:As a Casino Cocktail Server, you will be responsible for delivering prompt, friendly, and professional beverage service to our guests. Your role is essential in creating an enjoyable...
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Guest Services Security Officer
4 weeks ago
Cherokee, North Carolina, United States Harrah's Cherokee Casino Resort Full timeJob OverviewPosition Title: Resort Events Security Representative Department: Security Grade/FLSA Status: H9-Non-Exempt Badge Type/Color: Work Permit Green Reports To: Security Supervisor Supervises: N/A Job Summary:The Resort Events Security Representative plays a vital role in ensuring the safety and enjoyment of guests during various resort functions....
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Beverage Service Attendant
4 weeks ago
Cherokee, North Carolina, United States Harrah's Cherokee Casino Resort Full timeJob OverviewPosition Title: Casino Cocktail Server Department: Beverage Grade/FLSA Status: H5-Non-Exempt Badge Type/Color: KeyBlue Reports To: Beverage Supervisor Job Summary:As a Casino Cocktail Server, you will be responsible for delivering prompt, friendly, and courteous beverage service to all guests. Your role is crucial in creating an enjoyable...
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Food Service Supervisor
3 days ago
Cherokee, North Carolina, United States Harrah's Cherokee Casino Resort Full timeJob Title: Food Service SupervisorJoin Harrah's Cherokee Casino Resort as a Food Service Supervisor and take on a challenging role that requires strong leadership and communication skills. As a key member of our hospitality team, you will be responsible for ensuring the highest level of service and quality in our food and beverage outlets.Key...
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Room Service Attendant
7 days ago
Cherokee, North Carolina, United States Harrah's Cherokee Casino Resort Full timeJob Title: Room Service AttendantHarrah's Cherokee Casino Resort is seeking a skilled Room Service Attendant to provide exceptional food service to our guests. As a key member of our hospitality team, you will be responsible for delivering prompt, courteous service while maintaining a high level of professionalism.Key Responsibilities:Take food orders and...
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Food Service Supervisor
3 weeks ago
Cherokee, North Carolina, United States Harrah's Cherokee Casino Resort Full timeJob SummaryHarrah's Cherokee Casino Resort is seeking a highly skilled Restaurant Operations Manager to oversee the day-to-day operations of our restaurants and room service. As a key member of our team, you will be responsible for ensuring exceptional customer service, managing staff, and maintaining high standards of food quality and presentation.Key...
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Resort Events Security Ambassador
3 weeks ago
Cherokee, North Carolina, United States Harrah's Cherokee Casino Resort Full timeJob SummaryAs a Resort Events Security Representative at Harrah's Cherokee Casino Resort, you will play a vital role in ensuring the safety and security of our guests and employees. This position requires a high level of customer service skills, as you will be interacting with guests in a friendly and outgoing manner.Key ResponsibilitiesGuest Interaction:...
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Room Service Attendant
3 weeks ago
Cherokee, North Carolina, United States Harrah's Cherokee Casino Resort Full timeJob SummaryHarrah's Cherokee Casino Resort is seeking a highly skilled and customer-focused Room Service Attendant to provide exceptional food and beverage service to our guests. As a key member of our team, you will be responsible for delivering prompt, courteous, and efficient service to our guests, ensuring a memorable experience at our resort.Key...
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Restaurant Supervisor
3 weeks ago
Cherokee, North Carolina, United States Harrah's Cherokee Casino Resort Full timeJob SummaryHarrah's Cherokee Casino Resort is seeking a highly skilled Restaurant Supervisor - Food Service to join our team. As a key member of our food service operations, you will be responsible for managing the day-to-day activities of our restaurants and room service.Key ResponsibilitiesFood Quality and Safety: Ensure that all food products meet the...
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Executive Housekeeper/Bi-Lingual/Casino
13 hours ago
Cherokee, North Carolina, United States The Burks Companies Full timeJob DescriptionAre you a motivated and organized individual looking for a challenging role in hotel housekeeping? We are seeking a skilled Assistant Executive Housekeeper to join our team at a brand new, fully renovated luxury hotel/casino.Key Responsibilities:Oversee the daily housekeeping function, ensuring clean, orderly, and pristine rooms and guest...
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Cocktail Specialist
4 weeks ago
Cherokee, North Carolina, United States Harrah's Cherokee Casino Resort Full timeJob OverviewPosition: Cocktail SpecialistDepartment: Beverage ServicesGrade/FLSA Status: Level 8 - Non-ExemptReporting Structure: Reports to Beverage Supervisor, D/R Beverage CoordinatorRole Summary:The Cocktail Specialist is responsible for enhancing the guest experience by creating a lively and welcoming environment. The role requires delivering prompt,...
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Beverage Service Assistant
4 weeks ago
Cherokee, North Carolina, United States Harrah's Cherokee Casino Resort Full timeJob OverviewPosition Title: Bar Helper Department: Food & Beverage FLSA Status: Non-Exempt Reports To: Beverage Supervisor, Food Service Supervisor Job Summary:The Bar Helper plays a vital role in creating an enjoyable atmosphere for guests. This position is responsible for delivering friendly and efficient support to the Food & Beverage departments while...
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Bell Person at Harrah's Cherokee Casino
4 days ago
Cherokee, North Carolina, United States 12 Oaks Parking Full timeJob Overview12 Oaks Parking is seeking a skilled and friendly Bell Person to join our team at Harrah's Cherokee Casino & Hotel in Murphy, NC. As a Bell Person, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience from the moment they arrive to the moment they depart.Key...