Help Desk Specialist
4 days ago
We are seeking a highly skilled and experienced Help Desk Analyst to join our team at TEKsystems. As a Help Desk Analyst, you will be responsible for providing technical assistance and support to our customers, ensuring that their computer software and hardware issues are resolved in a timely and efficient manner.
Key Responsibilities- Manage customer expectations and provide timely and effective technical support
- Monitor and resolve technical issues, including software and hardware problems
- Act as a subject matter expert for custom and COTS applications
- Collaborate with programmers to resolve software errors and recommend changes
- Develop and deliver training materials and provide on-site training to users
- Provide technical assistance and support to end-users, including hands-on technical assistance
- Investigate and resolve computer software and hardware problems
- Serve as a contact for level 1 support and escalate issues as necessary
- Strong technical skills and knowledge of computer software and hardware
- Excellent communication and customer service skills
- Ability to work in a team environment and collaborate with technical and non-technical colleagues
- Experience with call-tracking software and systems
- Strong analytical and problem-solving skills
- Ability to maintain current industry knowledge through independent study and trade magazines
- Medical, dental, and vision insurance
- Critical Illness, Accident, and Hospital insurance
- 401(k) Retirement Plan with pre-tax and Roth post-tax contributions
- Life Insurance and AD&D for employees and dependents
- Short and long-term disability insurance
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation, or Sick Leave)
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. We are an equal opportunity employer and welcome applications from all qualified candidates.
-
Help Desk Specialist
2 weeks ago
Mechanicsburg, Pennsylvania, United States West Shore Full timeAbout the RoleWe are seeking a highly skilled Help Desk Technician to join our team at West Shore Home. As a Help Desk Technician, you will play a critical role in providing primary support for operating system peripherals and hardware troubleshooting.Key ResponsibilitiesManage and maintain inventory of all computers, laptops, and mobile devicesEnsure all...
-
Help Desk Analyst
3 weeks ago
Mechanicsburg, Pennsylvania, United States Randstad Full timeJob Title: Help Desk AnalystWe are seeking a skilled Help Desk Analyst to join our team at Randstad Digital. As a Help Desk Analyst, you will be responsible for providing technical support to our customers, resolving technical issues, and ensuring customer satisfaction.Key Responsibilities:Provide technical support to customers via phone, email, and...
-
Help Desk Analyst
4 weeks ago
Mechanicsburg, Pennsylvania, United States Randstad Full timeJob SummaryRandstad Digital is seeking a skilled Help Desk Analyst to provide technical support to our customers. The successful candidate will be responsible for resolving technical issues and ensuring end-user needs are met.Key ResponsibilitiesProvide remote phone, email, and chat support for application, desktop, network, and mobile device issuesRecord...
-
Service Desk Support Specialist
1 month ago
Mechanicsburg, Pennsylvania, United States American Systems Full timeService Desk Technician Job DescriptionWe are seeking a highly skilled Service Desk Technician to join our team at American Systems. As a Service Desk Technician, you will be responsible for providing first-level contact and problem resolution for all users with assigned software application problems.Key Responsibilities:Provide technical assistance to users...
-
Computer Support Specialist
4 weeks ago
Mechanicsburg, Pennsylvania, United States Enterprise Horizon Consulting Group Full timeJob OverviewEnterprise Horizon Consulting Group is seeking a skilled Mid-Level Computer User Support Specialist to join our team. As a key member of our IT support team, you will provide top-notch technical assistance to our clients, ensuring seamless operations and exceptional customer satisfaction.Key ResponsibilitiesProvide Tier 1 and 2 help desk support...
-
Mid-Level Computer User Support Specialist
4 weeks ago
Mechanicsburg, Pennsylvania, United States Enterprise Horizon Consulting Group Full timeJob OverviewEnterprise Horizon Consulting Group is seeking a skilled Mid-Level Computer User Support Specialist to join our team. As a key member of our IT support team, you will provide top-notch technical assistance to our clients, ensuring seamless operations and exceptional customer satisfaction.Key ResponsibilitiesProvide Tier 1 and 2 help desk support...
-
Mid-Level IT Support Specialist
2 days ago
Mechanicsburg, Pennsylvania, United States Enterprise Horizon Consulting Group Full timeJob Title: Mid-Level Computer User Support SpecialistEnterprise Horizon Consulting Group is seeking a skilled Mid-Level Computer User Support Specialist to join our team. As a key member of our IT support team, you will provide top-notch technical assistance to our clients and ensure seamless operation of our systems.Job Summary:We are looking for a highly...
-
Computer User Support Specialist
2 weeks ago
Mechanicsburg, Pennsylvania, United States Enterprise Horizon Consulting Group Full timeJob Title: Mid-Level Computer User Support SpecialistEnterprise Horizon Consulting Group is seeking a skilled Mid-Level Computer User Support Specialist to join our team. As a key member of our IT support team, you will be responsible for providing top-notch technical assistance to our clients.Job SummaryThis is a remote position that requires occasional...
-
Mid-Level IT Support Specialist
2 days ago
Mechanicsburg, Pennsylvania, United States Enterprise Horizon Consulting Group Full timeJob OverviewEnterprise Horizon Consulting Group is a leading provider of IT consulting services, with a strong track record of delivering successful projects to the Navy, Army, and NASA. We are seeking a skilled Mid-Level Computer User Support Specialist to join our team.Key ResponsibilitiesProvide Tier 1 and 2 help desk support to non-IT users for...
-
Patient Service Representative
2 weeks ago
Mechanicsburg, Pennsylvania, United States Select Physical Therapy Full timeOverviewWe are seeking a highly organized and detail-oriented Patient Service Specialist to join our team at Select Medical. As a Patient Service Specialist, you will be the first point of contact for patients and will be responsible for managing the front desk operations, including scheduling appointments, handling patient payments, and providing...
-
AV Solutions Specialist
1 week ago
Mechanicsburg, Pennsylvania, United States Visual Sound Full timeAbout Visual SoundWe're a leading provider of audio visual solutions, dedicated to exceeding our clients' expectations. Our team of experts offers customized solutions, prompt service, and the highest quality work to ensure your system meets your needs and budget.Job SummaryWe're seeking a highly skilled and motivated individual to join our team as a...
-
Lash Extensions Specialist
20 hours ago
Mechanicsburg, Pennsylvania, United States The Lash Lounge Full timeJob SummaryWe are seeking a highly motivated and experienced Front Desk Associate to join our team at The Lash Lounge. As a key member of our front desk team, you will be responsible for providing exceptional customer service, selling memberships and retail products, and contributing to the overall success of our salon.ResponsibilitiesProvide an excellent...
-
Medical Records Retrieval Team Lead
2 weeks ago
Mechanicsburg, Pennsylvania, United States Randstad Full timeMedical Records Retrieval Team LeadWe are seeking a highly skilled and experienced Medical Records Retrieval Team Lead to join our team at Randstad Digital. As a key member of our operations team, you will be responsible for leading a team of medical records retrieval specialists in providing exceptional service to our clients.Key Responsibilities:Lead a...
-
Assistant Salon Manager
1 week ago
Mechanicsburg, Pennsylvania, United States The Lash Lounge Full timeAbout The Lash LoungeThe Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more.Job SummaryWe are seeking a highly motivated and experienced Assistant Salon Manager to join our team at The Lash Lounge in Mechanicsburg. As an Assistant...
-
Patient Service Coordinator
2 days ago
Mechanicsburg, Pennsylvania, United States Select Physical Therapy Full timeOverviewWe are seeking a highly skilled and patient-focused Patient Service Specialist to join our team at Select Physical Therapy. As a key member of our front desk team, you will be responsible for providing exceptional patient experiences, managing patient payments, and utilizing multiple computer programs to ensure seamless...
-
Travel Nurse RN
1 month ago
Mechanicsburg, Pennsylvania, United States Talent4Health Full timeJob Title: Travel Nurse RN - Telemetry SpecialistTalent4Health is seeking a skilled Travel Nurse RN - Telemetry Specialist to join our team. As a leading provider of healthcare recruitment solutions, we offer a unique opportunity for professionals to work with top healthcare facilities across the nation.Job Details:Specialty: TelemetryDiscipline: RNDuration:...
-
Customer Service Representative
4 weeks ago
Mechanicsburg, Pennsylvania, United States Visual Sound Full timeAbout Visual SoundWe're a leading provider of audio visual solutions, dedicated to exceeding our clients' expectations. Our team of experts offers customized solutions, prompt service, and the highest quality work to ensure your system meets your needs and budget.Job SummaryWe're seeking a highly skilled and detail-oriented individual to join our team as a...
-
Payroll Accounting Specialist
4 weeks ago
Mechanicsburg, Pennsylvania, United States BlueWave Ventures Full timeAbout BlueWave VenturesWe are a family-owned business with a rich history, having grown from a small Munich company to an internationally active enterprise with €200 million in sales and 1500 employees. Our corporate group encompasses gastronomy, trade, and catering, serving guests from around the world.What We OfferA stable job in a three-generation...
-
AV Solutions Specialist
3 days ago
Mechanicsburg, Pennsylvania, United States Visual Sound Full timeAbout Visual SoundWe're a leading provider of audio visual solutions, dedicated to exceeding our clients' expectations. Our team of industry-certified professionals offers customized solutions, prompt service, and the highest quality work.ResponsibilitiesAs a key member of our team, you'll be responsible for:Providing exceptional customer service and...
-
MRI Imaging Specialist
4 weeks ago
Mechanicsburg, Pennsylvania, United States TotalMed Staffing Full timeUnlock Your Career Potential with TotalMed StaffingWe are seeking a skilled MRI Imaging Specialist to join our team for a travel assignment in Mechanicsburg, Pennsylvania.At TotalMed Staffing, we pride ourselves on delivering exceptional compensation, comprehensive benefits, and a best-in-industry 401(K) retirement plan to support your financial security and...