Help Desk Analyst
3 days ago
We are seeking a skilled Help Desk Analyst to join our team at Randstad Digital. As a Help Desk Analyst, you will be responsible for providing technical support to our customers, resolving technical issues, and ensuring customer satisfaction.
Key Responsibilities:- Provide technical support to customers via phone, email, and chat
- Resolve technical issues and ensure customer satisfaction
- Work under pressure in a rapidly changing environment
- Provide excellent customer service and display technical skills
- Active Directory
- MS Office Troubleshooting
- Knowledge on ITSM systems (ticketing systems)
- Ability to work under pressure
- Customer Service skills
- Entry Level
- Minimum 1 year of experience
- High School
Randstad Digital is an equal opportunity employer and welcomes people of all abilities. If you require a reasonable accommodation to make your application or interview experience a great one, please contact us.
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