AV Solutions Specialist

1 week ago


Mechanicsburg, Pennsylvania, United States Visual Sound Full time
About Visual Sound

We're a leading provider of audio visual solutions, dedicated to exceeding our clients' expectations. Our team of experts offers customized solutions, prompt service, and the highest quality work to ensure your system meets your needs and budget.

Job Summary

We're seeking a highly skilled and motivated individual to join our team as a CSR/Support Specialist. As a key member of our team, you will be responsible for providing exceptional customer service, technical support, and sales support to our clients.

Responsibilities
  • Provide technical support and troubleshooting for audio visual systems
  • Assist with sales support and bid desk activities
  • Collaborate with internal teams to ensure seamless service delivery
  • Maintain strict confidentiality and handle sensitive matters with discretion
  • Develop and maintain strong relationships with clients and colleagues
Requirements
  • High school diploma or equivalent required; 2-4 years of experience in office administration preferred
  • Intermediate proficiency in MS Office Suite (Word, Excel, PowerPoint)
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team
  • Minimum of 2-4 years of experience in a similar role
What We Offer

We offer a competitive salary, a dynamic work environment, and opportunities for growth and development. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.

This is a full-time position located at our Mechanicsburg office. We are an equal employment opportunity employer and welcome applications from diverse candidates.



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