Customer Service Representative

4 weeks ago


Mechanicsburg, Pennsylvania, United States Visual Sound Full time
About Visual Sound

We're a leading provider of audio visual solutions, dedicated to exceeding our clients' expectations. Our team of experts offers customized solutions, prompt service, and the highest quality work to ensure your system meets your needs and budget.

Job Summary

We're seeking a highly skilled and detail-oriented individual to join our team as a CSR/Support Specialist. This role will involve providing exceptional customer service, supporting sales efforts, and contributing to the success of our operations.

Key Responsibilities
  • Provide sales support and assist with bid desk activities
  • Contribute to tech ops, purchasing, and other special projects as assigned
  • Ensure timely and effective communication with employees, clients, and colleagues
  • Maintain confidentiality and handle sensitive information with discretion
Requirements
  • High school diploma or equivalent required; 2-4 years of office administrative experience preferred
  • Intermediate proficiency in MS Office Suite (Word, Excel, PowerPoint)
  • Excellent communication and customer service skills
  • Ability to work independently and prioritize tasks effectively
What We Offer

As a valued member of our team, you'll enjoy a dynamic work environment, opportunities for growth and development, and a competitive compensation package.

We're an equal employment opportunity employer and welcome applications from qualified candidates.



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