Computer User Support Specialist

3 weeks ago


Mechanicsburg, Pennsylvania, United States Enterprise Horizon Consulting Group Full time
Job Title: Mid-Level Computer User Support Specialist

Enterprise Horizon Consulting Group is seeking a skilled Mid-Level Computer User Support Specialist to join our team. As a key member of our IT support team, you will be responsible for providing top-notch technical assistance to our clients.

Job Summary

This is a remote position that requires occasional travel to attend customer meetings. The ideal candidate will have a strong background in IT support, excellent communication skills, and the ability to work independently.

Responsibilities

  • Provide Tier 1 and 2 help desk support to non-IT users for applications
  • Assist with troubleshooting and resolving technical issues
  • Collaborate with the IT team to resolve complex technical issues
  • Develop and maintain knowledge of IT systems and applications

Requirements

  • Active Secret Clearance
  • IAT II (Security+ or other qualifying certification to meet the DOD IAT II guideline)
  • A minimum of three (3) years of experience in a related information technology (IT) job

Benefits

We offer a competitive salary, medical, dental, vision, life insurance, simple IRA with company match, federal holidays, vacation time, and sick leave. If you know someone who would be a great fit for this role, please refer them to us via our Candidate Referral Program.

Equal Opportunity Employer

Enterprise Horizon Consulting Group is an equal opportunity employer. We do not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, marital status, sexual orientation, gender identity, national origin, ancestry, age (40 and over), physical or mental disability, or protected veteran status.



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