Senior Vice President of Issue Management

2 weeks ago

New York, New York, United States Collabera Full time
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Senior Vice President of Issue Management

Contract Type: Remote

Compensation: $75.00 Per Hour

Job Code:

Duration: 6 Months + Potential for Extension

Schedule: Standard Business Hours

Start Date: Immediate

Position Overview:
  • The selected candidate will report directly to the Director of Issue Management and collaborate closely with the Global Business & Risk Controls Team, as well as key stakeholders throughout the organization, to enhance and maintain the enterprise issue management framework.
  • The Senior Vice President will drive initiatives aimed at refining the operational effectiveness of the program, which encompasses policies, standards, and execution related to issue identification, root cause analysis, remediation, closure, monitoring, reporting, and escalation, ensuring comprehensive and timely issue resolution.
  • This role necessitates the development of strong relationships with counterparts across various business and functional units.
  • The individual will lead workstreams and reviews, guiding diverse stakeholders to produce high-quality deliverables.
  • Regular guidance will be provided to frontline units across assigned projects and various business and functional areas.
  • The Senior Vice President will serve as the primary lead for individual workstreams, responsible for completing assigned tasks and reviews, addressing challenges, and delivering relevant presentations while ensuring high-quality output.
  • Initial focus will be on high-severity issues and areas identified by regulators for urgent remediation, transitioning to Business-as-Usual (BAU) control issues over time.
Key Responsibilities:
  • Lead projects related to comprehensive issue management, including thorough root cause analysis, remediation, and management reporting of identified issues within the control framework and existing business processes.
  • Ensure project compliance with relevant policies to support consistent execution of root cause analyses utilizing best practices.
  • Implement reporting processes that provide progress updates and measurable results regarding program effectiveness over time.
  • Oversee the creation of concise presentations for review by senior team members.
  • Assess business processes for efficiency and effectiveness of controls in collaboration with the Director.
  • Build high-quality relationships with key stakeholders across the organization.
  • Proactively anticipate next steps and challenges to mitigate delays or obstacles.
  • Employ critical thinking to evaluate business challenges, articulate problem statements clearly, and guide the development of logical, pragmatic control recommendations and solutions.
Qualifications:
  • Degree from a prestigious academic institution.
  • A minimum of ten years of experience in the financial services sector.
  • Proven experience in leading and directing deliverables, providing recommendations, and taking initiative on projects or team tasks.
  • Ability to manage multiple priorities effectively.
  • Highly organized with a capability to lead team members within individual workstreams or reviews.
  • Demonstrated success in completing assigned tasks in a timely and high-quality manner.
  • Ability to drive outcomes independently, solve problems autonomously, and escalate issues as necessary.
  • Excellent communication skills with the ability to engage with colleagues across diverse businesses, regions, and cultures.
  • Experience in developing control frameworks, risk frameworks, and controls development across business processes or technology, ideally in a consulting or strategic role.
  • Proficient with various business applications.
  • Demonstrated ability to collaborate effectively within and across project teams, functional areas, and business units.
Job Requirements:
  • Issue Management
  • Senior Vice President
  • Business-as-Usual
  • Manager Control Assessment
  • Banking
  • Finance

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