Player Support Specialist
6 days ago
We are seeking a highly skilled and customer-focused Player Support Representative to join our team at Resorts Atlantic City. As a key member of our customer service team, you will be responsible for delivering exceptional experiences to our players, providing timely and accurate support, and promoting positive public relations.
Key Responsibilities- Deliver Best-in-Class Experiences: Provide top-notch support to our players, addressing their inquiries and concerns in a timely and professional manner.
- Answer Player Inquiries: Respond to a wide range of player questions, from basic account information to more complex issues related to deposits, withdrawals, and website/app functionality.
- Stay Up-to-Date on Promotions: Maintain a thorough understanding of current and past promotional offers, enabling you to effectively communicate their details to players.
- Develop Relationships: Build rapport with players through phone, chat, and email interactions, anticipating their needs and providing proactive support.
- Multitask and Collaborate: Successfully manage multiple chat conversations simultaneously, while also collaborating with colleagues to resolve complex issues and escalate situations as needed.
- Perform Other Duties: Assist with various tasks and projects as assigned by management, contributing to the overall success of our customer service team.
- High School Diploma or Equivalent: A minimum educational requirement for this role.
- Excellent Communication Skills: Possess a strong command of the English language, both written and verbal, with the ability to communicate complex information in a clear and concise manner.
- Language Proficiency: Ability to speak multiple languages is a plus, but not required.
- Technical Skills: Basic proficiency in Microsoft Office and/or Google Suite products, with the ability to learn and adapt to new systems and tools.
- Experience: Minimum of 1 year of experience in a high-volume, fast-paced contact center environment.
- Scheduling Flexibility: Ability to work a variety of shifts, including nights, weekends, and holidays, to accommodate our 24/7 operation.
- Casino Employee Registration: Must have or be able to obtain a Casino Employee Registration from the New Jersey Division of Gaming Enforcement, with the potential for additional state licenses in the future.
-
Litigation Support Specialist
2 weeks ago
New York, New York, United States Phaxis - Support Services Full timeJob OverviewPhaxis - Support Services is seeking experienced Litigation Support Specialists for our team. This role involves assisting in various aspects of legal proceedings, particularly in the realm of personal injury cases.Key ResponsibilitiesDrafting essential legal documents, including summons and complaints.Preparing motions and managing discovery...
-
Community Support Specialist
2 weeks ago
New York, New York, United States Collaborative Support Programs Full timeUnder the supervision of the Regional Coordinator, the Community Support Specialist delivers direct assistance, skill enhancement, and community resource connections to individuals facing psychiatric and/or substance use challenges. The role is focused on empowering individuals to achieve independence and work towards their fullest potential. The Community...
-
Client Support Specialist
2 weeks ago
New York, New York, United States Phaxis - Support Services Full timeJob OverviewWe are looking for a committed Client Support Specialist to join our team at Phaxis - Support Services. This role is essential in providing assistance and direction to individuals requiring support, ensuring they access the necessary services and resources to enhance their well-being.Key Responsibilities:- Perform evaluations to identify clients'...
-
Administrative Support Specialist
2 weeks ago
New York, New York, United States CitiStaffing Full timeAdministrative Support SpecialistCitiStaffing, a prominent player in the Financial Services sector, is seeking an Administrative Support Specialist to enhance their team.KEY RESPONSIBILITIES:Deliver comprehensive administrative assistance to the team as required.Compose correspondence and communicate proficiently with a diverse array of internal and external...
-
Medical Support Specialist
2 days ago
New York, New York, United States Bethany Medical Clinic Full timeAbout the JobBethany Medical Clinic of New York is seeking a highly skilled and compassionate Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and ensuring the smooth operation of our medical clinic.Key Responsibilities:Patient Triage: Greet patients with a warm...
-
Field Support Specialist: Electrophysiology
1 week ago
New York, New York, United States DirectEmployers Full timeAbout UsAs a prominent player in the development of cardiovascular and endovascular medical technologies, our company is dedicated to enhancing patient care through innovative solutions. Role OverviewWe are seeking a dedicated Clinical Field Specialist to join our team. This position will focus on providing essential technical and clinical support within a...
-
Operations Support Specialist
2 weeks ago
New York, New York, United States Glocap Full timeBecome a key player in our Operations teamGlocap, a prominent SEC-Registered Investment Advisor, is dedicated to crafting diversified, multi-asset class portfolios tailored for individuals, families, and nonprofit organizations. We are currently seeking an Operations Support Specialist to enhance our daily trading functions.Key Responsibilities:Oversee daily...
-
Technical Support and Configuration Specialist
2 weeks ago
New York, New York, United States Real Estate Property Management Company Full timeTechnical Support and Configuration SpecialistA company specializing in Real Estate Property Management is in search of a Technical Support and Configuration Specialist to aid in delivering residential property security and management solutions.Primary Responsibilities:Assist in troubleshooting internet connectivity issues by liaising with the Internet...
-
IT Support Specialist
2 weeks ago
New York, New York, United States TEKsystems Full timePosition Overview: Our client is seeking a dedicated IT Support Specialist to deliver on-site assistance at their office. This role involves collaborating with another technician to support a workforce of approximately 70-80 employees. As a key player in customer support, you will gain insights into existing business operations and provide valuable...
-
Media Technology Support Specialist
1 week ago
New York, New York, United States Russell Tobin & Associates Full timeBecome a Key Player as a Media Technology Support SpecialistPosition: Media Technology Support SpecialistContract Duration: 18-24 MonthsLocation: New York, New YorkCompensation: $50-$56/HR DOEJob Overview:We are looking for a Media Technology Support Specialist to enhance and maintain the Editing, Streaming, Graphics, and Production environments. This role...
-
EMR Support Specialist
2 days ago
New York, New York, United States Child Mind Institute Full timeJob SummaryWe are seeking a highly skilled EMR Support Specialist to join our team at the Child Mind Institute. As a key member of our IT department, you will be responsible for providing administrative and technical support for our Electronic Medical Record (EMR) system.Key ResponsibilitiesEMR System Support: Provide technical support for the EMR system,...
-
Administrative Support Specialist
6 days ago
New York, New York, United States Burns Lowry Full timeJob SummaryBurns Lowry is seeking a highly organized and detail-oriented Administrative Support Specialist to join our team. As a key member of our operations team, you will be responsible for providing administrative support to our advisors and ensuring the smooth day-to-day operation of our office.Key ResponsibilitiesManage calendars and CRM system,...
-
Healthcare Support Specialist
2 weeks ago
New York, New York, United States RYAN B TURNER MD PC Full timeJob OverviewPosition: Healthcare Support SpecialistStatus: Non-Exempt/Full-TimeReports to: Business ManagerWorking Hours: 8:30 am - 5:30 pm, Monday to FridaySUMMARYThe Healthcare Support Specialist plays a crucial role in the daily operations of patient care management. This position requires a collaborative team player who fosters positive relationships...
-
Customer Support Specialist
1 month ago
New York, New York, United States TailorMed Full timeTailorMed is a technology start-up on a mission to make healthcare more accessible and affordable for U.S.patients.To solve such a complex challenge, it takes a village, or as we say at TailorMed, a network We've built the nation's largest network of providers, pharmacies, partners, and life sciences companies who have joined us in making treatment...
-
Trading Systems Support Specialist
2 weeks ago
New York, New York, United States QUANTEAM - North America (RAINBOW PARTNERS Group) Full timeCompany OverviewQUANTEAM, a key player within the RAINBOW PARTNERS Group, is a consulting firm dedicated to the Banking, Finance, and Financial Services sectors. Our team of 1,000 skilled consultants, representing a diverse range of 35 nationalities, operates across 10 international offices, fostering a culture of collaboration, diversity, and...
-
Web Video Player Software Engineer
1 week ago
New York, New York, United States Fox Service Company Full timeAbout the RoleWe are seeking a highly skilled Senior Video Player Engineer, Web to join our team at Fox Service Company. This individual will be responsible for designing and implementing core video player features for consumer-facing applications across all of Fox's networks.Key ResponsibilitiesCollaborate with cross-functional teams, including Engineering,...
-
Community Support Specialist II
2 weeks ago
New York, New York, United States WEST SIDE FED SR Full timeJob OverviewThe Senior Social Services Coordinator is an integral member of the social services team, focusing on the Valley Lodge PATH Program, which serves homeless older adults. This role is supervised by the Clinical Coordinator or Director of Social Services and collaborates closely with the Housing Specialist and various community partners.The Social...
-
Medical Staffing Specialist
6 days ago
New York, New York, United States Healthcare Support Full timeJob Opportunity: Healthcare Support is seeking a skilled Medical Staffing Specialist for a travel nursing position in a Med Surg setting.Job Summary:We are looking for a highly motivated and experienced Medical Staffing Specialist to join our team as a travel nurse. As a Medical Staffing Specialist, you will be responsible for providing high-quality patient...
-
Executive Support Specialist
6 days ago
New York, New York, United States iCapital Full timeJob OverviewiCapital is a leading financial technology platform that powers the world's alternative investment marketplace. Our innovative platform has transformed the way advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients.We are seeking an...
-
New York, New York, United States Russell Tobin Full timeJob OverviewWe are seeking a skilled Administrative Support Specialist with 3-5 years of experience in the finance or banking sector. The compensation range is $25/h - $32/h.Key Responsibilities:The ideal candidate will possess:Expertise in supporting Executive Leadership:Provide comprehensive telephone coverage, ensuring effective communication and...