Trading Systems Support Specialist

2 weeks ago


New York, New York, United States QUANTEAM - North America (RAINBOW PARTNERS Group) Full time

Company Overview

QUANTEAM, a key player within the RAINBOW PARTNERS Group, is a consulting firm dedicated to the Banking, Finance, and Financial Services sectors. Our team of 1,000 skilled consultants, representing a diverse range of 35 nationalities, operates across 10 international offices, fostering a culture of collaboration, diversity, and excellence.

Position Summary

We are looking for a Trading Application Support Specialist to provide expertise in Front Office fixed income trading applications. This role is pivotal in supporting a variety of financial products, including Forex (Cash and Options), Emerging Markets, Cash Rates, Derivatives, and Credit. The successful candidate will collaborate closely with traders, business analysts, and developers within a DevOps framework.

Key Responsibilities

  • Promptly address functional and technical issues, ensuring timely incident reporting.
  • Diagnose and resolve problems in a multifaceted financial application environment.
  • Effectively manage crises while maintaining communication with users and senior management.
  • Offer both functional and technical guidance to enhance application solutions.
  • Maintain transparent communication regarding application downtimes, updates, and ongoing projects.
  • Coordinate with global development and support teams.
  • Ensure a swift response to end-user inquiries and meticulously document actions taken.
  • Adhere to internal IT standards, norms, and processes.

Required Skills and Qualifications

  • 1-3 years of relevant experience in a similar capacity.
  • Proactive and results-driven, with a background in fixed income financial products and trading systems.
  • A collaborative team player with the ability to prioritize and manage multiple tasks in a high-pressure setting.
  • Proficient in SQL.
  • Experience with Client/Server applications.
  • Familiarity with Windows/Unix environments and Microsoft Office tools (e.g., Excel).
  • Strong analytical, problem-solving, and communication capabilities.
  • Quick adaptability to new systems and environments.

Desired Skills

  • Knowledge of middleware technologies (e.g., Tibco, RMDS, Ultra Messaging).
  • Experience with network configurations and financial products (FI/FX).
  • Understanding of Agile development methodologies.


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