Technical Support and Configuration Specialist
2 weeks ago
A company specializing in Real Estate Property Management is in search of a Technical Support and Configuration Specialist to aid in delivering residential property security and management solutions.
Primary Responsibilities:- Assist in troubleshooting internet connectivity issues by liaising with the Internet Service Provider.
- Set up and evaluate configurations of surveillance and access control systems.
- Offer assistance to field staff for the installation and configuration of cameras, servers, and networks, including remote support.
- Configure routers for Static IP addresses and facilitate port forwarding.
- Establish and modify TCP/IP configurations.
- Diagnose and resolve issues related to cameras and access systems, gradually enhancing technical knowledge.
- Provide technical training to virtual security personnel and monitoring response teams.
- Document all operational standards and procedures meticulously.
- Oversee key fob access permissions and manage facial recognition registrations.
- Bachelor's Degree in a relevant field.
- Familiarity with surveillance, access control, and intercom systems (such as Hikvision, Vivotek, Axis, Ocularis, S2, Honeywell, Airphone) is advantageous, though not essential.
- Strong verbal and written communication abilities.
- Ability to quickly learn and adapt to new software applications.
- Collaborative team player capable of thriving in a supportive work environment.
- Proficient in Microsoft Excel.
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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New York, New York, United States United Software Group Inc Full timePosition: Technical Support SpecialistOverview:United Software Group Inc is seeking a dedicated Technical Support Specialist to enhance our Information Technology department. The successful candidate will possess a Bachelor's degree in Management Information Systems or Computer Science, coupled with a minimum of 4 years of relevant experience in IT...
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Technical Support Specialist
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New York, New York, United States United Software Group Inc Full timePosition: Technical Support SpecialistOverview:United Software Group Inc is seeking a dedicated Technical Support Specialist to enhance our Information Technology department. The successful candidate will possess a Bachelor's degree in Management Information Systems or Computer Science, complemented by a minimum of 4 years of relevant experience in IT...
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Technical Support Specialist
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New York, New York, United States United Software Group Inc Full timeTechnical Support SpecialistPosition Overview:United Software Group Inc is seeking a skilled Technical Support Specialist to enhance our Information Technology department. The successful candidate will possess a Bachelor's degree in Management Information Systems or Computer Science, coupled with a minimum of 4 years of relevant experience in IT support....
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Jr Technical Support Specialist
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New York, New York, United States Manage My Dream, LLC Full timeJob Description:Local Candidate only.Required Knowledge, Skills, and AbilitiesExperience with desktop support and diagnostic toolsFamiliarity with Desktop Imaging SoftwareKnowledge of advanced computer skills, including knowledge in troubleshooting hardware, peripherals, software, operating systems and internet connections.Understanding of TCP/IP, VoIP and...
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Technical Support Specialist
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Technical Support Specialist
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New York, New York, United States Velocity Search Group Full timePosition OverviewVelocity Search Group is seeking a dedicated Technical Support Specialist to join our dynamic team. This role is essential in providing exceptional support to our Global Technology Services department, ensuring a seamless experience for our users.Key ResponsibilitiesEngage daily with customers, including senior management, to address their...