Client Support Specialist

2 weeks ago


New York, New York, United States Phaxis - Support Services Full time
Job Overview

We are looking for a committed Client Support Specialist to join our team at Phaxis - Support Services. This role is essential in providing assistance and direction to individuals requiring support, ensuring they access the necessary services and resources to enhance their well-being.

Key Responsibilities:
- Perform evaluations to identify clients' requirements and create tailored care strategies.
- Offer counseling and support services, including addiction recovery guidance and crisis management.
- Collaborate with healthcare professionals, social service organizations, and community resources to guarantee clients receive holistic care.
- Oversee and track client progress, modifying care plans as necessary.
- Aid clients in navigating benefits such as Medicare and housing assistance programs.
- Employ motivational interviewing methods to inspire clients towards constructive change.
- Provide mentorship and support in behavioral health management.

Qualifications:
- Prior experience in social services, case management, or a related discipline.
- Expertise in crisis intervention and conflict resolution.
- Familiarity with Medicare policies and housing assistance programs.
- Excellent communication and interpersonal abilities.
- Capacity to thrive in a dynamic work environment.
- Relevant certification or licensure is advantageous.



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