Senior IT Business Analyst
2 weeks ago
At Church & Dwight, we foster a culture that values our employees, products, consumers, and the environment. Our informal atmosphere encourages collaboration, courage, and determination, allowing each team member to take ownership and responsibility.
Position Summary
The Senior IT Business Analyst for Commercial & Specialty Products Division plays a crucial role in collaborating with cross-functional teams to enhance the company's capabilities. This position is responsible for translating business requirements into IT-based solution specifications, ensuring that the developed solutions align with these needs. The analyst will spearhead the analysis of significant and complex projects that influence our Sales and Marketing sectors, as well as our Specialty Products Division.
Key Responsibilities
- Conduct comprehensive business needs assessments and define solution requirements, user stories, personas, and acceptance criteria through various methods, including interviews and workshops.
- Facilitate negotiations among multiple stakeholders to establish a unified set of capabilities and solution requirements.
- Analyze and model current processes, workflows, and data to recommend enhancements that fulfill business requirements.
- Engage in the evaluation of potential solutions to ensure they meet the defined requirements.
- Identify stakeholders impacted by the solution and collaborate with the project team to effectively engage them throughout the project lifecycle.
- Participate in test planning and use case development to confirm that the solution meets business requirements and that enhancements do not disrupt existing functionalities.
- Provide advanced support for the solution, including issue triaging, training, and demonstrations, leveraging deep expertise in the functional area and technology.
- Act as a liaison between business users and IT teams to design, develop, test, and implement enhancements and fixes.
- Create and maintain documentation, including user guides and training materials, as the solution evolves.
- Bachelor's Degree in Business Administration, Information Systems, Computer Science, or a related field, or equivalent professional experience.
- 8+ years of experience in roles focused on delivering business-facing solutions.
- 5+ years of experience in designing, delivering, and supporting technology solutions for Sales and/or Marketing.
- Familiarity with solution delivery life cycle methodologies, including Agile, DevOps, and Waterfall.
- Experience in business process analysis, design, and capability mapping.
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