People and Culture Associate

6 days ago

New York, New York, United States Educational Alliance Full time

About Us

Educational Alliance is a leading organization in Lower Manhattan, dedicated to enhancing the well-being and socioeconomic opportunities of diverse communities. We pride ourselves on being a welcoming and inclusive environment, where progress is driven by meaningful relationships.

Our Mission

We strive to provide high-quality, transformational services and programs to all New Yorkers through our network of community centers. Our focus is on education, health and wellness, arts and culture, and civic engagement, with a commitment to excellence and innovation.

Job Summary

We are seeking a highly motivated and capable People and Culture Associate to join our dynamic HR team. As a key member of our team, you will be responsible for supporting various programs and processes within the People and Culture department. Your primary focus will be on ensuring a smooth and compliant integration of new hires into the organization, while also providing exceptional customer service to employees and candidates.

Key Responsibilities

  • Manage the onboarding process for all new hires, ensuring timely and accurate completion of required activities.
  • Periodically re-evaluate the onboarding process based on feedback from end-users and new-hire surveys, and provide recommendations for process improvements.
  • Enter data into the HRIS platform, background check websites, job boards, and other software platforms.
  • Draft memos for job/status changes, employment verification letters, and other general correspondence.
  • Maintain the People and Culture intranet site.
  • Provide QA/QC support to ensure all required information/documentation is completed timely and accurately.
  • Serve as a resource for employees with payroll inquiries and liaise with the payroll team as needed.
  • Assist with special projects and initiatives, including creation and/or modification of process flows, standard operating procedures, FAQs, and guides.
  • Handle routine inquiries, correspondence, and departmental administration.
  • Assist in collecting, preparing, and reviewing data for reports, programs, and other formal written communications.
  • Review and submit reimbursement requests for various programs, process employee referral bonuses, and additional invoices as needed.
  • Responsible for maintaining a broad understanding of Company policies, department procedures, etc.
  • Contribute to the development of communication and outreach strategies to staff.
  • Recommend changes to human resources policies by observing trends and frequently asked questions from staff.
  • Provide other tactical support to the HR Team, participate in work planning and scheduling, and support HR leadership with projects and HR needs.

Requirements

  • Bachelor's degree in Human Resources Management, Psychology, Business, or working experience equivalent.
  • A minimum of 1-2 years' experience in Human Resources-related work required, with onboarding experience.
  • Previous experience working with DOH, DOE, DFTA, and/or OASAS regulations preferred.
  • Superior administrative and computer skills, with a strong knowledge and use of Microsoft Office Suite, and HRIS platforms.
  • Excellent interpersonal skills and ability to build strong working relationships with all levels of employees, ensuring superior customer service.
  • Strong administrative skills, including organization, multi-tasking, ability to proactively follow up on ongoing projects, strict attention to detail, accuracy, inquisitiveness, thinking ahead, and problem-solving.
  • Excellent written and oral communication skills, comfortable fielding difficult questions and recommending appropriate solutions.
  • The successful candidate will have a proven ability to work independently and as part of a team, with the skill to balance multiple projects successfully.
  • Ability to exercise sound judgment, make effective decisions in the best interest of the organization, and maintain required confidentiality and discretion.
  • Bilingual (Spanish, Mandarin, Cantonese) a plus.

Benefits

  • Generous PTO Policy
  • Competitive Pay
  • Medical, Dental & Vision Insurance
  • Pension Plan
  • b Retirement Plans
  • Discount Perks for Movies, Broadway Shows, Amusement Parks, etc.
  • Free Gym Membership to our Manny Cantor Center Gym & 14th Street Y Gym
  • Discounts to programs at Educational Alliance
  • Tuition Reimbursement
  • Employee Referral Reward

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