Client Services Specialist
2 weeks ago
Job Overview
Position: Account Service Coordinator
Location: This role is designed for remote work. Candidates should reside within a 50-mile radius of designated Elevance Health locations.
About AmeriBen
AmeriBen, part of the Elevance Health family, serves as a third-party administrator (TPA) for medical benefits, offering services in medical management, human resource consulting, and retirement benefits administration.
The Account Service Coordinator plays a crucial role in delivering superior customer service for our accounts.
Key Responsibilities:
- Analyze and support plan benefit structures.
- Address intricate claims, benefits, and enrollment challenges.
- Conduct regular account assessments.
- Organize open enrollment sessions, renewal processes, training workshops, and site visits.
Required Qualifications:
- A BA/BS degree with at least 3 years of experience in managing business operations or customer relationships; or a combination of education and experience that provides a comparable background.
- Willingness to travel to various work sites as needed.
Preferred Skills and Experience:
- Familiarity with TPA or self-funded insurance is highly desirable.
- Proven ability to engage confidently with key stakeholders and influence decision-making.
- Strong written, verbal, presentation, and interpersonal communication skills.
- Demonstrated capability to resolve complex issues in a dynamic and demanding environment.
- Proficiency in Microsoft Office Suite, MS Teams, and Salesforce is strongly preferred.
Compensation:
For candidates working remotely, the salary range for this position is $56,028 to $96,048.
Benefits:
Elevance Health provides a comprehensive benefits package, including incentive programs, stock purchase options, and 401k contributions, all subject to eligibility criteria.
Company Overview:
Elevance Health is dedicated to enhancing lives and communities while simplifying healthcare. As a Fortune 25 company, we seek passionate leaders at all levels to make a positive impact on our members and the communities we serve.
Work Environment:
Elevance Health fosters a culture that promotes both strategic advancement and personal growth for our associates. Our core values and behaviors are integral to our success and the well-being of our consumers, associates, and communities.
Commitment to Diversity:
Elevance Health is an Equal Employment Opportunity employer, ensuring that all qualified applicants receive consideration for employment without regard to any protected status.
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