Current jobs related to Client Experience Specialist - Dearborn, Michigan - Percepta

  • Dealer Experience Specialist

    2 weeks ago

    Dearborn, Michigan, United States Percepta Full time

    About the RoleWe are seeking a highly skilled Dealer Experience Specialist to join our team at Percepta. As a key member of our customer service team, you will be responsible for providing exceptional support to our dealerships, ensuring a seamless and efficient experience for our customers.Key ResponsibilitiesHandle inbound emails and calls from dealers,...

  • Dealer Experience Specialist

    2 weeks ago

    Dearborn, Michigan, United States Percepta Full time

    Job DescriptionAt Percepta, we strive to deliver exceptional service to our clients. As a Dealer Experience Specialist, you will play a critical role in creating and maintaining strong relationships with dealerships, ensuring a seamless customer experience.Key ResponsibilitiesHandle inbound emails and calls from dealers, providing timely and effective...

  • Dealer Experience Specialist

    2 weeks ago

    Dearborn, Michigan, United States Percepta Full time

    Job DescriptionAt Percepta, we strive to deliver exceptional customer experiences across our markets. As a Product Support Specialist, you will be part of a team that creates and delivers amazing experiences, while also enjoying a unique culture.Key Responsibilities Monitor, manage, and resolve Dealer/Field Escalations for GXP/SMARTT Programs, liaising with...

  • Client Support Specialist

    2 months ago

    Dearborn, Michigan, United States U.S Comm for Refuge Full time

    Job OverviewThe U.S. Committee for Refugees and Immigrants (USCRI) is a dedicated non-profit organization focused on safeguarding the rights and addressing the needs of individuals in migration. Our mission emphasizes the importance of fair and humane public policy, direct professional services, and fostering the full participation of migrants in community...

  • Host - Guest Experience Specialist

    1 week ago

    Dearborn Heights, Michigan, United States Olga's Kitchen Full time

    Host - Guest Experience SpecialistAt Olga's Kitchen, we're passionate about delivering exceptional guest experiences. As a Host - Guest Experience Specialist, you'll be the first point of contact for our guests, setting the tone for a memorable dining experience. Your role will involve greeting guests in a friendly and cordial manner, having a detailed...

  • Therapeutic Recreation Specialist

    1 month ago

    Dearborn, Michigan, United States LAHC Leaders Advancing and Helping Communities Full time

    Job Title: Therapeutic Recreation SpecialistLAHC Leaders Advancing and Helping Communities is seeking a skilled Therapeutic Recreation Specialist to join our team. As a Therapeutic Recreation Specialist, you will play a vital role in planning, organizing, and leading recreational activities and programs that promote physical, emotional, and social well-being...

  • Therapeutic Recreation Specialist

    4 weeks ago

    Dearborn, Michigan, United States LAHC Leaders Advancing and Helping Communities Full time

    Job Title: Therapeutic Recreation SpecialistLAHC Leaders Advancing and Helping Communities is seeking a skilled Therapeutic Recreation Specialist to join our team. As a Therapeutic Recreation Specialist, you will play a vital role in planning, organizing, and leading recreational activities and programs that promote physical, emotional, and social well-being...

  • Retail Sales Specialist for PepsiCo Account

    1 month ago

    Dearborn, Michigan, United States SAS Retail Services Full time

    Sales and Service Specialist OpportunityWe are seeking a highly motivated and results-driven Sales and Service Specialist to join our team at SAS Retail Services. As a Sales and Service Specialist, you will be responsible for executing on client sales goals and increasing sales volume through promotional activity.Key Responsibilities:Execute on client sales...

  • Account Specialist

    4 weeks ago

    Dearborn, Michigan, United States Captain Jay's Fish & Chicken Full time

    Job Title: Account SpecialistWe are seeking a highly skilled Account Specialist to join our team at Captain Jay's Fish & Chicken. As an Account Specialist, you will be responsible for processing invoices, managing accounts payable, and ensuring accurate and efficient financial transactions.Key Responsibilities:Process and manage accounts payable, ensuring...

  • Account Specialist

    2 weeks ago

    Dearborn, Michigan, United States Captain Jay's Fish & Chicken Full time

    Job Title: Account SpecialistWe are seeking a skilled Account Specialist to join our team at Captain Jay's Fish & Chicken. As an Account Specialist, you will be responsible for processing invoices, undertaking the payment of all creditors, and providing exceptional client support.Key Responsibilities:Facilitate payment of invoices by sending bill reminders...

  • Trademark Paralegal Specialist

    4 weeks ago

    Dearborn, Michigan, United States Pyramid Consulting, Inc Full time

    Trademark Paralegal/Trademark Administrative Specialist OpportunityWe are seeking a highly skilled Trademark Paralegal/Trademark Administrative Specialist to join our team at Pyramid Consulting, Inc. This is a 12+ months contract opportunity with long-term potential and is located in Dearborn, MI (Hybrid). The successful candidate will be responsible for...

  • Therapeutic Recreation Specialist

    2 weeks ago

    Dearborn, Michigan, United States LAHC Leaders Advancing and Helping Communities Full time

    Job SummaryLAHC Leaders Advancing and Helping Communities is seeking a skilled Therapeutic Recreation Specialist to join our team. As a Therapeutic Recreation Specialist, you will play a vital role in creating and implementing therapeutic recreation programs tailored to meet the unique needs of our clients.Key Responsibilities:Assess the needs and abilities...

  • Financial Specialist

    2 months ago

    Dearborn, Michigan, United States Captain Jay's Fish & Chicken Full time

    Job Description**Job Summary:**We are seeking a highly skilled and detail-oriented Financial Specialist to join our team at Captain Jay's Fish & Chicken. As a Financial Specialist, you will be responsible for processing invoices, managing accounts receivable, and ensuring accurate and efficient financial transactions.Key Responsibilities:Facilitate Payment...

  • Senior Product Support Specialist

    2 weeks ago

    Dearborn, Michigan, United States HCLTech Full time

    Job OverviewHCLTech is seeking a highly skilled Senior Product Support Specialist to join our team. As a key member of our support team, you will be responsible for providing direct support to client dealerships for diagnostic software and hardware issues related to specific vehicle modules and systems.Key Responsibilities:Provide direct support to client...

  • Dining Experience Specialist

    1 week ago

    Dearborn, Michigan, United States Benihana Full time

    Key Responsibilities:As a Server at Benihana, you will be responsible for interacting with guests and ensuring they have an excellent dining experience. This includes being responsible for positive guest interactions while serving guests in a friendly and timely manner. You will also have a basic understanding of beer, wine, spirits, and sake.Benefits:Hiring...

  • Patient Services Specialist

    7 days ago

    Dearborn, Michigan, United States Arab Community Center for Economic and Social Serv Full time

    We are seeking a skilled Patient Services Specialist to join our team at the Arab Community Center for Economic and Social Service. The ideal candidate will have a Master’s degree in Social Work, Psychology, Counseling, or a related field and at least 2 years of experience working in a mental health setting.Job Summary:The Patient Services Specialist will...

  • Family Protection Specialist

    2 weeks ago

    Dearborn, Michigan, United States Dyal Agency Full time

    Job OverviewThe Dyal Agency is seeking a skilled Life Insurance Agent to join our team. As a Family Protection Specialist, you will be responsible for protecting families and transforming the perception of life insurance agents.Key Responsibilities:Protect families by writing applications for life insurance policies.Manage leads and follow up with potential...

  • Intake and Customer Service Specialist

    1 week ago

    Dearborn, Michigan, United States ACCESS (MI) Full time

    Job Title: Intake and Customer Service SpecialistAt ACCESS (MI), we are seeking a highly skilled Intake and Customer Service Specialist to join our team. This role is responsible for ensuring the accessibility of effective community services that empower individuals and families to achieve an enhanced quality of life.Key Responsibilities:Welcome clients to...

  • Senior On-Site Service Specialist

    2 weeks ago

    Dearborn, Michigan, United States Paladin Consulting, Inc Full time

    Job Title: Sr On-Site Service SpecialistWe are seeking a highly skilled and experienced Sr On-Site Service Specialist to join our team at Paladin Consulting, Inc. in Dearborn, MI.Job Summary:The Sr On-Site Service Specialist will be responsible for providing exceptional service and support to our clients on-site. This role requires a strong understanding of...

  • Investment Support Specialist

    2 weeks ago

    Dearborn, Michigan, United States Fifth Third Full time

    Job Title: Licensed Investment Support Specialist IFifth Third Bank is seeking a highly skilled and experienced Licensed Investment Support Specialist I to join our team.Job Summary:The Licensed Investment Support Specialist I provides critical support to our registered securities representatives, ensuring seamless execution of trading transactions and...

Client Experience Specialist

2 months ago

Dearborn, Michigan, United States Percepta Full time
Job Overview

We are seeking a highly skilled and customer-focused individual to join our team as a Concierge Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients, building trust, and delivering a seamless experience.

Key Responsibilities
  • Provide expert-level support to clients, addressing their inquiries and resolving issues in a timely and professional manner.
  • Collaborate with internal teams to ensure seamless communication and issue resolution.
  • Develop and maintain a deep understanding of our clients' needs and preferences to deliver personalized service.
  • Stay up-to-date with industry trends and developments to provide informed and relevant support.
  • Participate in ongoing training and development to enhance skills and knowledge.
Requirements
  • High school diploma required; associate or bachelor's degree preferred.
  • 3-5 years of experience in customer service, training, public relations, public affairs, sales, or marketing.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving and analytical skills.
What We Offer
  • Competitive compensation package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.
About Percepta

Percepta is a leading provider of customer experience solutions, dedicated to delivering exceptional service and support to our clients. Our team is passionate about building strong relationships and delivering results-driven solutions.