Captives Marketing Support Specialist

1 week ago


Bossier City, Louisiana, United States Higginbotham Insurance Agency Full time

This position serves as a vital support role within the agency, primarily reporting to the Marketing Director for Captives, while also undertaking certain executive assistant duties as assigned by management. The ideal candidate will possess exceptional customer service and problem-solving abilities, alongside strong communication skills to effectively engage with both internal and external stakeholders.

Key Responsibilities within the Captive Unit include:

  • Facilitating the preparation and submission of accurate market proposals for both new and renewal captive business, which involves:
    • Organizing and maintaining client submission records across various platforms, including office share drives and agency management systems.
    • Acting as a liaison between account managers and the marketing director to ensure the collection of precise data for supplemental applications.
    • Engaging with carriers, underwriters, or potential clients to gather necessary information for marketing decisions, as directed by the marketing director.
    • Evaluating contractual insurance obligations and client requirements in collaboration with the agency.
  • Assisting in the procurement of loss runs, claims assessments, and other relevant documentation related to captive business.
  • Helping to compile annual loss summaries with updated loss runs for both new and renewal captive business.
  • Participating in office and client meetings as required.
  • Supporting additional marketing initiatives as assigned.
Additional Responsibilities as assigned by agency management may include:
  • Coordinating travel arrangements for the Agency Managing Director/Producer.
  • Preparing and submitting business expense reports along with necessary documentation for the Agency Managing Director/Producer.
  • Executing various administrative tasks as requested.
Minimum Qualifications:
  • A high school diploma is required; a Bachelor's degree is preferred.
  • 1 to 3 years of experience with a comprehensive understanding of property and casualty insurance.
  • Possession of the appropriate state insurance license.
  • Excellent verbal and written communication skills.
  • Familiarity with agency management systems; experience with Epic is advantageous.


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