Captives Marketing Support Specialist

1 week ago


Bossier City, Louisiana, United States Higginbotham Insurance Agency Full time

This position serves as a dual-function role, primarily reporting to the marketing director of the Captives division, while also undertaking limited executive assistant tasks as assigned by management. The role demands exceptional customer service abilities, adept problem-solving skills, and strong communication proficiency to effectively engage with individuals both internally and externally.

Key Responsibilities within the Captive Unit include:

  • Assisting in the preparation and submission of timely and precise market proposals for new and renewal captive business, which encompasses:
    • Organizing and maintaining client submission records across office shared drives, agency management systems, and relevant third-party software in line with agency standards.
    • Acting as a liaison between account managers and the marketing director to ensure accurate data collection for supplemental applications.
    • Engaging with carriers, underwriters, or prospective clients (as directed by the marketing director) to gather and relay essential data for marketing decisions.
    • Evaluating contractual insurance requirements and client needs in collaboration with the agency.
  • Facilitating requests for loss runs, conducting claims analysis, and managing other pertinent tasks related to captive new and renewal.
  • Assisting in the creation of loss summaries with updated loss runs annually for captive new and renewal.
  • Participating in office and client meetings as required.
  • Supporting additional marketing functions as assigned.
Responsibilities assigned by agency management may include:
  • Coordinating and scheduling business travel arrangements for the Agency Managing Director.
  • Preparing, submitting, and maintaining business expense reports along with supporting documentation for the Agency Managing Director.
  • Completing various administrative tasks as requested.
Minimum Qualifications:
  • A high school diploma is required; a bachelor's degree is preferred.
  • 1 to 3 years of experience with a comprehensive understanding of property and casualty insurance.
  • Possession of the appropriate state insurance license.
  • Excellent verbal and written communication skills.
  • Prior experience with an agency management system; familiarity with Epic is advantageous.


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