Multimedia Support Specialist

2 weeks ago

Bossier City, Louisiana, United States ASM Global Full time

JOB TITLE:
Multimedia Support Specialist

DEPARTMENT:
Operations

FLSA STATUS:
Non-Exempt/Hourly/Part Time

REPORTS TO:

Senior Technical Services & Operations Manager

SUMMARY:
Under the general oversight of the Technical Services Manager, this role involves assisting with all technical operations within the facility.

May also report to the Technical Services Lead in the absence of the Technical Services Manager.


ESSENTIAL DUTIES AND RESPONSIBILITIES:
Work extended and/or irregular hours including nights, holidays, and weekends, as necessary.

Telecommunication System:
Manage the programming of all facility telephones, distribute phone instruments as events require, oversee inventory of telecommunication equipment, and perform related tasks.

Information Technology:
Troubleshoot a Windows-based network, install software according to manufacturer specifications, collaborate with city officials on network issues; establish new user accounts, and perform other related duties.

Scoreboard Operations:
Oversee general operations of the scoreboard and its features; provide maintenance and repairs as permitted by the manufacturer, coordinate connectivity with the distributed television system, train others in operation, and execute other related tasks.

Audio System Management:
Comprehend the full capabilities of the audio system; set up portable PA systems, arrange house microphones for events, ensure connectivity with scoreboard video systems and/or distributed television systems, and manage other audiovisual functions.

Lighting Control:
Understand the full capabilities of computer-controlled lighting; program lighting levels, and perform other related tasks.

Distributed Television Management:
Understand the full capabilities of the system, ensure connectivity with house sound and/or scoreboard video systems; program televisions based on event schedules, and execute other related functions.

Special Projects:
Assist in researching data and procuring equipment as necessary for upcoming projects.

Asset Management and Maintenance:
Assist with inventory management of departmental assets and complete scheduled preventive maintenance work orders for inventoried equipment.
QUALIFICATIONS:
Demonstrate knowledge and proficiency in all procedures, techniques, machinery, materials, equipment, and tools used in technical construction and maintenance.

Possess knowledge and experience in operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for anticipated events at the facility.

Must have a thorough understanding of the facility's electrical, audiovisual, television, computer network, telecommunication, and scoreboard systems. Ensure compliance with all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations, and emergency procedures. Engage in decision-making that is generally governed by procedure and guided by policy. Communicate effectively through verbal, email, or written means to supervisors, managers, and upper management. Read and comprehend blueprints, drawings, operating and maintenance instructions, and other related materials. Follow oral and written instructions. Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedules to produce accurate results. Operate a personal computer using Windows, Word, Excel, Outlook, and other standard office equipment. Maintain a valid and insured driver's license to operate a motor vehicle in the United States. Remain adaptable and responsive to changing situations as they arise.

EDUCATION AND WORK EXPERIENCE:
Associate's degree from an accredited college or university and/or two (2) years of relevant work experience and/or training; or an equivalent combination of education and experience preferred in the IT/AV field.

PHYSICAL DEMANDS:
Occasional sitting while operating a personal computer to enter data. Ability to read words and numbers in printed form and on a computer. Ability to speak clearly with proper diction. Walk/stand for extended periods during a shift, with the ability to climb ladders. Climb stairs and lift up to 50 lbs of equipment. Ability to work at confined elevated heights up to 65'. Hearing sufficient to clearly hear voices, alarms, bells, and horns. Ability to travel by automobile and/or air. Ability to use standard office equipment, such as calculators, PCs, printers, fax machines, photocopiers, and telephones. Certification in Scissor and Aerial lift operation is a plus.

WORKING ENVIRONMENT/CONDITIONS:
This position may involve working in a windowless office environment for extended hours during a shift. Will require being outside during adverse weather conditions on occasion. May be exposed to high noise levels for extended periods, depending on the type of events. May be exposed to bodily fluids during the course of work. Must pass a background check. Note: The essential responsibilities of this position are described under the headings above and may be subject to change at any time due to reasonable accommodation or other reasons.

  • IT Support Specialist

    2 weeks ago

    Bossier City, Louisiana, United States Louisiana Department of State Civil Service Full time

    IT Support SpecialistAre you enthusiastic about technology and information systems? The Louisiana Department of State Civil Service is seeking an IT Support Specialist. This full-time role provides a competitive salary and the chance to thrive in a vibrant work atmosphere.Associate's degree with two (2) years of technical support experienceIn-depth knowledge...

  • Technical Support Specialist I

    1 week ago

    Bossier City, Louisiana, United States General Dynamics Information Technology Full time

    Join Our Team as a Technical Support Specialist ISeize the opportunity to make a significant impact as a Technical Support Specialist I within our organization.General Dynamics Information Technology is where you can contribute to exciting projects and advance your career.At GDIT, our people are our greatest asset. As a Technical Support Specialist I, you...

  • Technical Support Specialist

    1 week ago

    Bossier City, Louisiana, United States Barksdale Federal Credit Union Full time

    Position OverviewDepartment: AdministrationRole SummaryThe Technical Support Specialist is responsible for coordinating, installing, and maintaining personal computer hardware and software along with all associated peripherals. This role involves delivering exceptional technical assistance via phone, diagnosing, troubleshooting, and resolving a variety of...

  • Technical Support Specialist II

    5 days ago

    Bossier City, Louisiana, United States General Dynamics Information Technology Full time

    About the RoleWe are seeking a highly skilled Help Desk Specialist II to join our team at General Dynamics Information Technology. As a Help Desk Specialist II, you will be responsible for providing technical support to our clients, troubleshooting issues, and resolving problems in a timely and efficient manner.Key ResponsibilitiesProvide technical support...

  • Executive Support Specialist

    3 days ago

    Bossier City, Louisiana, United States LOUISIANA DOWNS INVESTMENT COMPANY LLC Full time

    Job SummaryAs a key member of the Louisiana Downs Investment Company LLC team, the Executive Support Specialist will play a critical role in ensuring the smooth operation of our casino and executive level activities.Responsibilities:Manage and maintain accurate and up-to-date records and files for new and existing employees.Provide administrative support to...

  • Customer Support Specialist

    2 weeks ago

    Bossier City, Louisiana, United States Holiday Lanes Full time

    Join Our Team as a Customer Support Specialist! If you thrive in a dynamic environment and enjoy engaging with people, we want to hear from you. We are seeking dedicated individuals for both full-time and part-time roles who are eager to learn and adapt to various customer service positions within our organization. As a key member of our team, you will be...

  • Intelligence Support Specialist

    3 days ago

    Bossier City, Louisiana, United States SierTeK Ltd. Full time

    Job DescriptionSierTeK Ltd. is a leading provider of specialized services to the Federal Department of Defense, with a strong focus on Program Management, Information Technology, and Administrative Support.We are seeking a highly skilled Intelligence Support Specialist to support our operations at Barksdale AFB, LA.The selected candidate will be responsible...

  • Client Support Specialist

    2 weeks ago

    Bossier City, Louisiana, United States YoungWilliams PC Full time

    Job OverviewPosition SummaryThe Client Support Specialist serves as a key representative for YoungWilliams PC, ensuring exceptional service delivery to both internal and external stakeholders. This role is essential in addressing customer inquiries and providing accurate information in a courteous and timely manner.Key ResponsibilitiesActs as an...

  • IT Support Specialist

    5 days ago

    Bossier City, Louisiana, United States State of Louisiana Full time

    Job SummaryWe are seeking a highly skilled Computer Systems Technician to join our team at the State of Louisiana. As a key member of our IT department, you will be responsible for the day-to-day operation and maintenance of our telephone and computer systems.Key ResponsibilitiesNotify Supervisor of system malfunctions and report information system problems...

  • Client Support Specialist

    2 weeks ago

    Bossier City, Louisiana, United States YoungWilliams PC Full time

    Job OverviewPosition SummaryThe Customer Service Representative at YoungWilliams is dedicated to delivering exceptional service to both internal and external clients. This role involves professionally handling all incoming calls and ensuring that customers receive precise information in a courteous and timely manner. Please note that this position requires...

  • Diagnostic Imaging Specialist

    3 days ago

    Bossier City, Louisiana, United States Anders Group Full time

    Job Title: Diagnostic Imaging SpecialistJob Summary:Anders Group is seeking a skilled Diagnostic Imaging Specialist to join our team. As a Diagnostic Imaging Specialist, you will be responsible for operating and maintaining imaging equipment, preparing patients for exams, and producing high-quality images for diagnostic purposes.Responsibilities:Operate and...

  • Captives Marketing Support Specialist

    1 week ago

    Bossier City, Louisiana, United States Higginbotham Insurance Agency Full time

    Position Overview:This role serves as a dual support function, primarily reporting to the marketing director of the Captives division, while also encompassing select executive assistant duties as assigned by management. Key Responsibilities:The position demands exceptional customer service and problem-solving abilities, alongside strong communication skills...

  • Captives Marketing Support Specialist

    2 weeks ago

    Bossier City, Louisiana, United States Higginbotham Insurance Agency Full time

    Position Overview:This role serves as a dual support function, primarily reporting to the agency's Marketing Director for Captives, while also encompassing select executive assistant responsibilities as designated by management. Key Responsibilities:The position demands exceptional customer service and problem-solving abilities, along with strong...

  • Captives Marketing Support Specialist

    2 weeks ago

    Bossier City, Louisiana, United States Higginbotham Insurance Agency Full time

    Position Overview:This role serves as a dual support position, primarily reporting to the marketing director of the Captives division, while also encompassing select executive assistant duties as designated by management. Key Responsibilities:The successful candidate will be expected to demonstrate exceptional customer service and problem-solving abilities,...

  • Captives Marketing Support Specialist

    2 weeks ago

    Bossier City, Louisiana, United States Higginbotham Insurance Agency Full time

    This position serves as a dual support role, primarily reporting to the marketing director of the Captives division, while also encompassing a limited range of executive assistant duties as designated by management. The role demands exceptional customer service and problem-solving abilities, strong communication skills, and the capacity to engage effectively...

  • Captives Marketing Support Specialist

    1 week ago

    Bossier City, Louisiana, United States Higginbotham Insurance Agency Full time

    This position serves as a vital support role within the agency, primarily reporting to the Marketing Director for Captives, while also undertaking certain executive assistant duties as assigned by management. The ideal candidate will possess exceptional customer service and problem-solving abilities, alongside strong communication skills to effectively...

  • Captives Marketing Support Specialist

    1 week ago

    Bossier City, Louisiana, United States Higginbotham Insurance Agency Full time

    This position serves as a dual-function role, primarily reporting to the marketing director of the Captives division, while also undertaking limited executive assistant tasks as assigned by management. The role demands exceptional customer service abilities, adept problem-solving skills, and strong communication proficiency to effectively engage with...

  • Travel Nurse ICU Specialist

    4 days ago

    Bossier City, Louisiana, United States RNnetwork Full time

    Job Title: Travel Nurse ICU SpecialistRNnetwork is seeking a skilled Travel Nurse ICU Specialist to join our team in a dynamic and challenging environment.Job Summary:We are looking for a highly motivated and experienced ICU nurse to work in a fast-paced critical care unit. As a Travel Nurse ICU Specialist, you will be responsible for providing high-quality...

  • Nighttime Member Support Specialist

    1 week ago

    Bossier City, Louisiana, United States Planet Fitness Full time

    Join Our TeamAs a Member Services Associate, you will be instrumental in providing an outstanding experience for our members, potential members, and visitors. Your key responsibilities will include:Delivering exceptional customer support by welcoming members, responding to inquiries, and facilitating sign-ups.Ensuring the cleanliness and orderliness of the...

  • Travel Nurse ICU Specialist

    2 days ago

    Bossier City, Louisiana, United States Host Healthcare Full time

    Job Title: Travel Nurse ICU SpecialistJob Type: Travel NursingLocation: NationwideJob Description:Host Healthcare is seeking a skilled Travel Nurse ICU Specialist to join our team. As a Travel Nurse ICU Specialist, you will provide high-quality patient care in an intensive care unit setting. Your expertise will be invaluable in helping patients recover from...