US Specialty Divisional Chief Information Officer

5 days ago

Richmond, Virginia, United States Markel Full time
Job Summary

The Chief Information Officer for US Specialty leads a team accountable for all technology supporting Markel's Specialty division. The ideal candidate is a forward-looking, visionary technology leader, with an innovative engineering and customer focus mind-set.

Key Responsibilities
  • Develop and execute the IT vision and roadmap for the division, in alignment with the global divisional business objectives and technology strategy.
  • Responsible for development of future state architecture strategy and multi-year roadmap plan that is fully aligned and integrated with US Specialty business and operational plans in partnership with US Specialty Chief Operations Officer.
  • Manage the IT budget and resources for the division, ensuring optimal allocation and utilization of IT assets and capabilities in partnership with US Specialty Chief Financial Officer.
  • Oversee the agile delivery teams, performance of project investments and operational services for the division, ensuring quality, timeliness, and customer satisfaction.
  • Partner with US Specialty stakeholders to anticipate key marketplace trends, drive continuous improvement, drive business results and create value added market offerings.
  • Provide technical advice, guidance, direction, and authorization to carry out major technology plans and processes.
  • Ensure IT security and compliance for the division, partnering with GSS and following the corporate IT policies and standards, and addressing any division-specific risks and regulations.
  • Skilled at inspiring, motivating and developing staff, fostering a culture of innovation, collaboration, and continuous improvement.
  • Provide leadership and direction to Managing Directors and Sr. Directors.
  • Communicate and collaborate with senior management, stakeholders and critical vendors/partners.
  • Represent IT organization in executive meetings and senior level steering committees - technology plans and capabilities, deliver execution and performance of IT to all senior stakeholders.
  • Build and maintain strong relationships with the divisional and corporate stakeholders, acting as a trusted advisor and partner for IT-related matters.
Requirements
  • Undergraduate degree in Computer Science, Engineering, Information Systems, or related field required.
  • Minimum of 15+ years in a senior management position and IT management experience in insurance, preferably in Property and Casualty.
  • A forward-thinking, impactful technology executive with a customer experience mind-set and innovative engineering focus.
  • Proven track record of developing and executing technology strategies and projects.
  • First-hand experience with implementation of Guidewire PolicyCenter, ClaimCenter and/or BillingCenter.
  • Strong knowledge and experience in IT governance, service management, data, cloud, SecOps, and compliance.
  • Experienced in analyzing critical infrastructure and application risks and recommending contingency plans.
  • Strong experience of IT Financial Management and cost optimization.
  • Excellent communication, interpersonal, and leadership skills, with the ability to communicate with senior level management through clear, complete, informed and logical discussions.
  • Ability to adapt and lead IT functions as well as change through matrixed operating model.
  • Strong leadership skills with demonstrated experience of managing and developing a team.
  • Willingness to travel up to 15% of the time for business purposes.

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