Lodging Operations Supervisor

2 weeks ago


Houston, Texas, United States Days Inn & Suites West Energy Corridor Full time
Position Overview

We are seeking a dedicated Lodging Operations Supervisor to oversee the housekeeping team and ensure the highest standards of cleanliness throughout our establishment.

Key Responsibilities

  • Manage departmental budgets, maintain inventory levels, and procure necessary cleaning materials.
  • Recruit and train housekeeping personnel to meet and surpass our cleanliness and guest satisfaction benchmarks.
  • Ensure all cleaning apparatus is maintained in optimal condition and coordinate repairs when necessary.
  • Direct housekeeping staff in their daily tasks, which include the thorough cleaning of guest accommodations and communal areas.
  • Monitor the work completed by room attendants and liaise with the front desk to address any room damages or maintenance issues.

Required Qualifications

  • Comprehensive knowledge of environmental services (EVS), including cleaning methodologies and the use of various cleaning products and tools.
  • A minimum of 2 years of experience in customer service or hospitality roles.
  • At least 3 years of supervisory experience in housekeeping management, such as an executive housekeeper or housekeeping director.
  • Candidates should exhibit strong leadership qualities, attention to detail, and a commitment to exceptional customer service.
  • A high school diploma or GED is required for this position.


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