Client Relations Specialist

1 week ago


Stafford, Virginia, United States Michael Smith - State Farm Agent Full time
Position Overview

Are you a people person with a passion for customer service? If you thrive in a dynamic environment and enjoy assisting clients, this role with Michael Smith - State Farm Agent could be the perfect fit for you. Our agency focuses exclusively on State Farm insurance and financial service offerings.

Key Responsibilities
  • Build and nurture customer relationships while ensuring follow-up as necessary.
  • Deliver prompt, accurate, and friendly service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Utilize a customer-centric approach to educate clients about available insurance products.
  • Collaborate with the agent to set and achieve marketing objectives.
  • Generate leads, arrange appointments, assess customer needs, and promote suitable products and services.
  • Assist the agent in identifying and supporting local community initiatives.
  • Exhibit a strong work ethic and a commitment to achieving success daily.
What We Offer
  • Competitive hourly compensation
  • Paid time off, including vacation and personal/sick days
  • Valuable industry experience
  • Opportunities for professional growth and advancement within the agency
Qualifications
  • Interest in marketing products tailored to customer needs
  • Exceptional interpersonal and communication skills, both written and verbal
  • Strong organizational abilities
  • Self-driven and detail-oriented
  • Proactive problem-solving skills
  • Commitment to outstanding customer service
  • Ability to work collaboratively in a team setting
  • Capability to effectively connect with clients
  • Property and Casualty license (must be obtained)
  • Availability to work Monday through Friday, from 9 AM to 5 PM, with no weekends or evenings required

If you possess the motivation to excel and envision yourself thriving in this role, we encourage you to consider this opportunity.

This position is affiliated with a State Farm independent contractor agent and not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any necessary licensing and training programs. State Farm agents operate as independent contractors who employ their own staff, and their employees are not considered employees of State Farm.



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