Client Support Specialist
1 week ago
Are you a people person with a passion for assisting others? If you thrive in a customer-centric environment and enjoy engaging with clients, this opportunity with Michael Smith - State Farm Agent could be the perfect fit for you. Our agency focuses exclusively on State Farm insurance and financial service offerings.
Key Responsibilities- Build and nurture customer relationships while ensuring timely follow-ups.
- Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, policy modifications, claims, and billing.
- Utilize a customer-oriented, needs-based approach to inform clients about available insurance solutions.
- Collaborate with the agent to achieve marketing objectives.
- Generate leads, schedule meetings, assess customer requirements, and promote suitable products and services.
- Assist the agent in identifying and supporting local community initiatives.
- Exhibit a strong work ethic with unwavering dedication to achieving success daily.
- Competitive hourly compensation
- Paid time off, including vacation and personal/sick days
- Valuable industry experience
- Opportunities for professional growth and advancement within the agency
- Genuine interest in marketing products and services tailored to customer needs
- Exceptional interpersonal and communication skills, both written and verbal
- People-oriented with strong organizational abilities
- Self-driven and detail-oriented
- Proactive problem-solving skills
- Commitment to outstanding customer service
- Ability to work collaboratively in a team setting
- Capability to effectively connect with clients
- Property and Casualty license (must be obtained)
- Availability to work Monday through Friday, from 9 AM to 5 PM, with no weekends or evenings required
If you possess the motivation to excel and envision yourself thriving in this role, we encourage you to submit your application. We will guide you through the subsequent steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees, and their staff are not employees of State Farm.
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