Client Success Case Manager

2 weeks ago

Madison, Wisconsin, United States Forward Service Full time
Join Our Team at Forward Service Corporation

Are you committed to making a meaningful difference in the lives of individuals and guiding them towards their aspirations? Forward Service Corporation is seeking a compassionate W2 Case Manager/FEP to become an integral part of our dedicated team. In this role, you will be essential in assisting participants on their journey to self-sufficiency and personal growth.

At Forward Service Corporation, we focus on the needs of our participants while fostering a supportive environment for our staff. We emphasize the importance of work-life balance and provide avenues for professional advancement.

Key Responsibilities:

  • Deliver thorough case management for W2 program participants, aiding them in establishing and reaching their self-sufficiency objectives.
  • Oversee program adherence and participant progress through comprehensive reporting.
  • Encourage and assist participants in fulfilling program obligations.
  • Maintain precise and prompt data entry for effective program monitoring and reporting.
  • Facilitate engaging job readiness workshops to equip participants for the workforce.

Qualifications:

  • Possess an Associate degree and have a minimum of two years of relevant experience, or an equivalent combination of education and experience.
  • Proven ability to effectively conduct group case management sessions.
  • Proficient in developing and utilizing resources that benefit W2 participants.
  • Flexible in adapting to changes in policies, reporting requirements, and program execution.
  • Able to inspire positive transformations in participants and motivate them towards achieving their goals.

Why Consider Forward Service Corporation?

  • Meaningful work: Assist individuals in the community in achieving their personal, educational, and vocational objectives.
  • Collaborative team atmosphere dedicated to empowering others.
  • Ongoing training and development opportunities for career advancement.
  • Competitive compensation starting at $23.56/hr with potential for increases based on experience, along with additional bonuses.
  • Comprehensive benefits package including medical, dental, vision, and disability insurance, along with a 401(k) plan featuring matching contributions. Generous paid time off and holiday benefits.

If you are eager to make a significant impact and help transform lives, we encourage you to explore the opportunity to join our team as a W2 Case Manager at Forward Service Corporation.

Forward Service Corporation values diversity and welcomes applicants from all backgrounds. We are dedicated to fostering an inclusive workplace where every individual is respected and valued.

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