Junior Administrative Coordinator
2 weeks ago
Salary: $15 per hour, dependent on experience.
Position Summary:
The Administrative Support Associate plays a crucial role in assisting the Senior Engineer, Operations Manager, and Principal Manager by managing all incoming inquiries and outgoing communications. Through exceptional customer service, thorough knowledge of services and products, and strong prioritization skills, the Administrative Support Associate will effectively coordinate and schedule inspections while conducting necessary follow-ups as part of essential business operations.
Key Responsibilities:
- Answer inbound and outbound calls promptly and professionally.
- Utilize sound judgment to prioritize and distribute communications efficiently.
- Gather inspection details from clients to facilitate a seamless inspection experience.
- Accurately input inspection data with meticulous attention to detail, following established questionnaire scripts to capture all pertinent information.
- Assist in project coordination, manage general sales transactions, and support colleagues as required.
- Perform additional related duties as assigned.
Required Knowledge, Skills, and Abilities:
- Outstanding organizational and time management skills.
- Excellent written and verbal communication abilities.
- Capability to prioritize tasks while meeting deadlines and managing competing priorities efficiently.
- Maintain composure under pressure and adeptly resolve client concerns with professionalism.
- Proficient in Microsoft Office Suite (MS Word, Excel, PowerPoint, Gmail, Google Calendar).
Minimum Qualifications:
- High school diploma or equivalent required.
- At least 1 year of administrative support experience with increasing responsibilities.
- A minimum of 1 year of experience in an office environment is required (experience in a construction or engineering context is preferred).
- 1 year of sales experience is advantageous.
- Ability to type at least 40 words per minute.
- Must pass a background screening.
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