Client Support Professional

7 days ago


GondrecourtleChâteau, Grand Est, United States Taylor Corporation Full time

About the Role:

Taylor Corporation is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with internal teams to ensure seamless communication and delivery of services
  • Process and fulfill customer orders, including design, quoting, and shipping
  • Develop and maintain strong relationships with customers to drive loyalty and retention
  • Stay up-to-date on product knowledge and industry trends to provide expert advice and guidance

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Intermediate to advanced computer skills and proficiency in Microsoft Office and Excel

About Taylor Corporation:

Taylor Corporation is a leading provider of innovative solutions and services to individuals, businesses, and distributors. With a strong commitment to customer satisfaction and employee development, we offer a dynamic and supportive work environment. Our comprehensive benefits package includes health insurance, dental and vision coverage, wellness programs, and a 401(k) plan with company match.

Equal Opportunity Employer:

Taylor Corporation is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.



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