Client Support Professional
7 days ago
About the Role:
Taylor Corporation is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Collaborate with internal teams to ensure seamless communication and delivery of services
- Process and fulfill customer orders, including design, quoting, and shipping
- Develop and maintain strong relationships with customers to drive loyalty and retention
- Stay up-to-date on product knowledge and industry trends to provide expert advice and guidance
Requirements:
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Intermediate to advanced computer skills and proficiency in Microsoft Office and Excel
About Taylor Corporation:
Taylor Corporation is a leading provider of innovative solutions and services to individuals, businesses, and distributors. With a strong commitment to customer satisfaction and employee development, we offer a dynamic and supportive work environment. Our comprehensive benefits package includes health insurance, dental and vision coverage, wellness programs, and a 401(k) plan with company match.
Equal Opportunity Employer:
Taylor Corporation is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.
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