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Support Supervisor
2 months ago
We are a leading social service organization dedicated to serving vulnerable populations, including children, youth, families, people with disabilities, older adults, and military veterans.
Our Values**Trustworthiness** is a core value that guides our work and relationships with clients, colleagues, and partners. We strive to build strong, trusting relationships that foster a sense of community and support.
Job SummaryWe are seeking a highly skilled and compassionate Support Supervisor to join our team. As a key member of our client services team, you will be responsible for supervising support staff, providing guidance and training, and ensuring the delivery of high-quality services to our clients.
Key Responsibilities- Supervise and support a team of support staff to ensure the delivery of excellent client services.
- Provide guidance, training, and coaching to support staff to enhance their skills and knowledge.
- Collaborate with colleagues and partners to develop and implement effective service delivery strategies.
- Monitor and evaluate the quality of client services and make recommendations for improvement.
To be successful in this role, you will need:
- A strong background in social services, preferably in a supervisory or leadership role.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, colleagues, and partners.
- Strong leadership and management skills, with the ability to motivate and support a team.
- Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.