Concord Administrative Support Specialist

7 days ago

Wilmington, Delaware, United States Macy's Full time

Job Summary

The Administrative Support Team Associate will provide administrative support to the Concord team, ensuring seamless day-to-day operations. This role will be responsible for coordinating communications, maintaining a professional attitude, and providing exceptional customer service.

Key Responsibilities

  • Coordinate the distribution of all incoming communications, including memos, letters, and newsletters.
  • Maintain a professional attitude and provide exceptional customer service, reflecting Macy's commitment to our customers.
  • Coordinate all functions of the hiring process, including prescreening applicants, correspondence with applicants, and scheduling interviews with store management.
  • Input employment data in the Job Requisition System and handle all new hire paperwork, orientation, and training sessions.
  • Balance the vault and store checkbook and perform other cash functions on a daily basis.
  • Act as the MST liaison and train colleagues on how to call in repairs.
  • Complete weekly store newsletters, maintain store bulletin board programs, and organize store recognition allies.
  • Regular, dependable attendance and punctuality.

Qualifications and Competencies

  • High School Diploma or equivalent required.
  • 1-2 years related experience.
  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
  • Resourceful and able to adapt quickly to changing priorities.
  • Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities.
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Essential Physical Requirements

  • Requires prolonged periods of standing/walking around the store or department.
  • Requires prolonged periods of sitting and constant communication with customers and colleagues.
  • Requires working with multiple computer screens and programs simultaneously for extended periods of time.
  • Occasionally required to move/reach, stoop, kneel, and crouch.
  • Frequently lift/move up to 10lbs.

Benefits

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.

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