Guest Experience Coordinator
2 weeks ago
BrickTop's Cool Springs is seeking dedicated individuals to manage our front-of-house operations. We prioritize exceptional guest experiences and are looking for hospitality professionals who genuinely enjoy creating memorable moments for our patrons.
The ideal candidate thrives in a fast-paced environment, effortlessly multitasking while maintaining a positive and helpful demeanor. A strong focus on guest relations is paramount to this role.
What We Offer:- Comprehensive training programs
- Employee discounts on our delicious menu
- Flexible scheduling options to accommodate your needs
- Easy shift transfers for added convenience
- Early closing hours: 9:00 PM Sunday - Thursday and 10:00 PM Friday & Saturday
- Insurance benefits for full-time employees
- Managing reservations and ensuring a smooth seating process
- Assisting with table maintenance and resetting for the next guests
- Coordinating server rotations to ensure fair and consistent service
- Handling phone calls, waitlist management, walk-in parties, and reservation inquiries efficiently
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