Guest Experience Coordinator

2 weeks ago


Columbus, Ohio, United States BrickTop's Full time

BrickTop's Cool Springs is seeking dedicated individuals to manage our front-of-house operations. We prioritize exceptional guest experiences and are looking for hospitality professionals who genuinely enjoy creating memorable moments for our patrons.

The ideal candidate thrives in a fast-paced environment, effortlessly multitasking while maintaining a positive and helpful demeanor. A strong focus on guest relations is paramount to this role.

What We Offer:
  • Comprehensive training programs
  • Employee discounts on our delicious menu
  • Flexible scheduling options to accommodate your needs
  • Easy shift transfers for added convenience
  • Early closing hours: 9:00 PM Sunday - Thursday and 10:00 PM Friday & Saturday
  • Insurance benefits for full-time employees
Responsibilities Include:
  • Managing reservations and ensuring a smooth seating process
  • Assisting with table maintenance and resetting for the next guests
  • Coordinating server rotations to ensure fair and consistent service
  • Handling phone calls, waitlist management, walk-in parties, and reservation inquiries efficiently


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