Guest Services Coordinator + Beverage Specialist

2 weeks ago


Columbus, Ohio, United States Penzone Salons Full time
Job Overview

Front Desk Receptionist + Barista

Enhance the guest experience from the moment they arrive. Enjoy exclusive salon and spa services, along with employee discounts on products and opportunities for professional growth.

As the initial point of contact for guests, you will greet them with a warm smile and ensure a pleasant farewell after their visit. Your responsibilities will include managing guest check-ins and check-outs, maintaining inventory, crafting exquisite beverages, and contributing to a pristine salon and spa environment, all while fostering a positive atmosphere for our clients.

Key Responsibilities:

  • Engage with guests to create a welcoming and enjoyable atmosphere tailored to their unique needs.
  • Prepare and serve a diverse range of beverages, including:
    • Specialty coffee drinks (lattes, espressos, frappes, etc.)
    • Signature cocktails and mocktails for eligible team members.
  • Handle cash transactions and ensure accurate drawer balancing.
  • Facilitate guest check-in and check-out processes for services and products.
  • Assess guest needs promptly and provide proactive solutions.
  • Perform daily opening and closing tasks.
  • Assist in maintaining salon cleanliness, including dusting and stocking supplies.
  • Adhere to company standards and comply with health and safety regulations.

Ideal Candidate Attributes:

  • Positive and fashionable individual.
  • Ability to stand and walk for extended periods.
  • Adaptable to change and proficient with technology.
  • Thrives in a fast-paced, multitasking environment.
  • Reliable transportation is essential.

Employee Benefits:

  • Discounted salon and spa services.
  • 40% off salon and spa products.
  • Paid vacation after one year of service.

Qualifications:

  • Preferred candidates are 21 years or older.
  • Must be able to lift up to 20 lbs.
  • Physical ability to walk, stand, squat, and bend.
  • Experience in customer service or hospitality is advantageous.

Availability: Minimum of 20 hours per week required.

Job Posted by ApplicantPro

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