Guest Relations Coordinator

2 weeks ago


Columbus, Ohio, United States Rusty Bucket Full time
RUSTY BUCKET is in search of a HOSPITALITY HOST to become a vital part of our team.

About Us: We pride ourselves on being a team of dedicated individuals who provide exceptional service and create memorable experiences for our guests.

Your Role: To transform our guests into 'Raving Fans' by delivering outstanding service and ensuring a welcoming atmosphere.

Overview: The Guest Services team is tasked with making a lasting impression on our guests, ensuring they feel valued and appreciated from the moment they arrive. This role involves managing guest seating arrangements to enhance service quality, guest satisfaction, and optimize sales potential.

At Rusty Bucket, we prioritize our team members and offer a range of benefits, including:
  • Career advancement opportunities, with a focus on promoting from within
  • Dining discounts across our locations
  • Health benefits for eligible team members
  • A supportive, enjoyable, and innovative work environment
  • Flexible scheduling, paid time off, and closure on major holidays
  • Competitive pay ranging from $12.00 to $22.00 per hour based on experience
What We Seek:
  • A sincere passion for hospitality
  • Individuals who demonstrate leadership, kindness, and a positive attitude
  • A 'Yes is the Answer' mindset
  • Those who cherish teamwork, family, and community
Key Responsibilities Include:
  • Arriving on time as per the work schedule, maintaining a clean and professional appearance
  • Exemplifying hospitality standards and addressing guest inquiries
  • Collaborating with management and colleagues to support team efforts
  • Adhering to all safety, health, and sanitation regulations
  • Being knowledgeable about emergency procedures
  • Performing all duties in accordance with the standards outlined in the associate handbook
Rusty Bucket is an Equal Opportunity Employer that values diversity and is committed to fostering an inclusive environment for all team members.

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