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Guest Services Coordinator + Beverage Specialist

2 months ago

Columbus, Ohio, United States Penzone Salons Full time
Job Overview

Front Desk Receptionist + Barista

Enhance the guest experience from the moment they arrive. Enjoy exclusive salon and spa services, discounts on products, and opportunities for professional growth.

As the initial point of contact for guests, you will greet them with a warm smile and ensure they feel welcomed throughout their visit. Your responsibilities will include managing guest check-ins and check-outs, preparing specialty beverages, maintaining a tidy environment, and contributing to a positive atmosphere.

Key Responsibilities:

  • Engage with guests to create a lively and enjoyable environment tailored to their needs.
  • Prepare and serve a diverse range of beverages, including:
    • Specialty coffee drinks (lattes, espressos, frappes, etc.)
    • Signature cocktails and non-alcoholic options for eligible team members.
  • Handle cash transactions and ensure accurate drawer balancing.
  • Check guests in and out for their appointments and services.
  • Assess guest needs promptly and provide effective solutions.
  • Perform daily opening and closing tasks.
  • Assist in maintaining salon cleanliness, including dusting and stocking supplies.
  • Adhere to company standards and comply with health and safety regulations.

Ideal Candidate Attributes:

  • Enthusiastic individual with a polished appearance.
  • Ability to stand and walk for extended periods.
  • Adaptable to change and proficient with technology.
  • Thrives in a fast-paced, multitasking environment.
  • Reliable transportation is essential.

Benefits:

  • Discounted salon and spa services.
  • 40% off salon and spa products.
  • Paid vacation after one year of service.

Qualifications:

  • Preferred candidates are 21 years or older.
  • Ability to lift up to 20 lbs.
  • Must be capable of walking, standing, squatting, and bending.
  • Experience in customer service or hospitality is advantageous.

Availability: Minimum of 20 hours per week required.